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If I click on the help link that goes nowhere one more time I think I am seriously going to loose it!!
New user and comoletely frustrated.
I am simply trying to contact the real live help from real live people option but when I click the link it says to sign in. When I sign in there are no additonal options for support.
Every supoprt article takes me back to this page https://helpx.adobe.com/contact.html not sure if it will show up here but nowhere on that page can I see any options to access any help options.
I do not have a monthly plan. I just paid for the software. Is there not support available.?????
This is a great program and I like it but frusting not be able to access any help.
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i think you'll be more frustrated with the phone number, 1 (800) 833-6687
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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Default, what Adobe software title or service are you trying to get assistance for? If it is for Premiere Elements, then please use a different browser, smartphone, or tablet to begin the chat interaction at https://helpx.adobe.com/contact.html.
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What are you having trouble with?
Adobe Customer Care is mainly for customer billing & account activation issues.
Premier Elements support community (user-to-user forum).
Premier Elements Getting Started
https://helpx.adobe.com/support/premiere-elements.html
Premier Elements User Guide
https://helpx.adobe.com/premiere-elements/user-guide.html