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Re: "You'll be able to manage this plan shortly"

New Here ,
Mar 23, 2019 Mar 23, 2019

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I have just downloaded the free trial for the photography plan, this is the second time I have tried to get photoshop on my Mac and this is the second time it has told me my ''Subscription status isn't verified'' When I have verified it almost everything. I want to delete my plan and my account, I would have done it myself but it's telling me that ''You'll be able to manage this plan shortly'' Could you delete it from your end please? thanks

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correct answers 1 Correct answer

Adobe Employee , Mar 25, 2019 Mar 25, 2019

Moving to Adobe Creative Cloud

Branching to a new discussion,

Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Photography Plan on 23 Mar 2019.

The subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Mar 25, 2019 Mar 25, 2019

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Moving to Adobe Creative Cloud

Branching to a new discussion,

Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Photography Plan on 23 Mar 2019.

The subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Apr 07, 2019 Apr 07, 2019

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Hi.

I've downloaded the free trial and do not wish to continue. It won't let me cancel it, however, as it keeps saying "You will be able to manage this plan shortly".

Please cancel this plan immediately as I do not wish to pay for the subscription.

- M

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Community Expert ,
Apr 07, 2019 Apr 07, 2019

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It takes up to 3 days for the option to appear. If you passed by this time frame, post again.

ABAMBO | Hard- and Software Engineer | Photographer

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