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Roll back to previous Photoshop version

Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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I have a $5,000 Canon printer that won't print because of Adobe.  The Canon print program won't work with Photoshop 22.0.0 and Canon told me to roll back to a previous version of Photoshop.  I attempted to unintall version 22 and reinstall an older version but there's no option to do that.  I've tried contacting Adobe customer support at least a half-dozen times.  I gave up on "chat" option after 45 minutes with no response.  A number of phone calls have all ended with silence on the other end of the phone line.  Adobe has set a new standard for awful customer service!

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Creative Cloud, Installation

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correct answers 1 Correct answer

LEGEND , Oct 28, 2020 Oct 28, 2020
You have to enable the showing of older version in the CC Desktop app Preferences and then click the 3 dots next to the program you want to uninstall and then reinstall the older version.

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Adobe Community Professional ,
Oct 28, 2020 Oct 28, 2020

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Can you print the files from a different program after you edit them in Photoshop?

What file type(s)?

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New Here ,
Oct 28, 2020 Oct 28, 2020

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I agree

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LEGEND ,
Oct 28, 2020 Oct 28, 2020

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You have to enable the showing of older version in the CC Desktop app Preferences and then click the 3 dots next to the program you want to uninstall and then reinstall the older version.

 

2020-10-28 18_23_12-Creative Cloud Desktop.png

 

2020-10-28 18_23_53-Creative Cloud Desktop.png

 

2020-10-28 18_24_31-Creative Cloud Desktop.png

 

 

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