The installer file be alarm unsafe by EDR software.

New Here ,
Jan 06, 2021 Jan 06, 2021

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VMWare CarbonBlock EDR (Endpoint Detection and Response) found all installer did not have same SHA-256 and did not signed by Adobe, it will be block and not be download.

Any one have same problem like me?

example: creative_cloud_set-up.exe

 

Screen Shot 2021-01-06 at 5.07.14 PM.pngScreen Shot 2021-01-06 at 5.07.20 PM.pngScreen Shot 2021-01-06 at 5.09.27 PM.png

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Adobe Employee ,
Jan 06, 2021 Jan 06, 2021

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Yang_Chen what type of Creative Cloud membership are you using? There is no membership associated with the e-mail adddress you used to post to this public discussion forum.

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New Here ,
Jan 06, 2021 Jan 06, 2021

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Hi Jeff, 
My email account is Yang_Chen@Cyberlink.com (Subscription member) 
I manage 50 above CCT account, and this problem is trouble me, can you help?

Our EDR vendor is report to me, the not fixed SHA-256 key and no signed, Will be a file that hackers like to use, 
We are very worried and afraid.

 

Yang

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