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Unable to install Captivate 2019 Windows version

New Here ,
Feb 28, 2021 Feb 28, 2021

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I recently received a license for Adobe Captivate, and went to the page to download. When I click the link to download the Window x64 version, this is the error I get:

 

The requested URL /pub/captivate/cp11/win-installer/Captivate_2019_x64_LS21.exe was not found on this server.

 

I can download the Windows assets from the same page with no issues. It looks like this file is no longer available, so how do I redeem my license on a Windows computer?

 

This is the link I used to get to that page: https://www.adobe.com/products/captivate/vipdownload.html# 

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Installation, New user

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correct answers 1 Correct answer

Adobe Community Professional , Mar 01, 2021 Mar 01, 2021
follow the directions (at least, step 1) and save the download for future installs, Download New Adobe Captivate 2019 Release: Direct Links & Trials | ProDesignTools

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Adobe Community Professional ,
Mar 01, 2021 Mar 01, 2021

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follow the directions (at least, step 1) and save the download for future installs, Download New Adobe Captivate 2019 Release: Direct Links & Trials | ProDesignTools

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Thank you, this worked!

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Adobe Community Professional ,
Mar 01, 2021 Mar 01, 2021

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you're welcome.

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