Unable to login using Creative Cloud Desktop app

[Steve_P]

I've been trying for two days to login using the CC desktop app with no success.  The sign in procedure goes as normal for a few seconds then returns the message "You've been signed out". 

I can login or sign in on the website so I know it is not a password issue. 

Solutions would be most welcome.

[Rajashree Bhattacharya]

Please refer to:

You are no longer signed into your Creative Cloud applications

Re: Creative Cloud keeps logging me out

This is the step-by-step procedure

1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.

2: Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.

3: Now navigate to Application Support/Adobe/OOBE/.. folder.

4: Delete opm file under OOBE.

5: Rename OOBE to OOBEold.

6: Check if you have AAMupdater in the same location.

7: Please rename it to AAMupdaterold.

8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.

9: Then launch it, sign-in and click on Apps tab.

Hope it helps you.

Regards

Rajshree