View the last 4 digits of a credit card used for purchase?

New Here ,
Aug 28, 2017 Aug 28, 2017

Copy link to clipboard

Copied

Hello,

Wondering if its possible to view the last 4 credit card digits used for purchase. It's not listed anywhere on the monthly invoices (for whatever reason) and I have canceled the monthly subscription and no longer have access to see which credit card was used.

I'm not able to sift through credit card statements, as that it not part of my level of access in the company.

This is not an "oh my gosh, this is the worst thing ever" situation.

I'm genuinely curious as to why its so difficult to find this information postmortem (after cancellation of the service).

Perhaps I'm just having difficulty navigating the management?

I've also tried following these instructions: Change or update your credit card and billing information in your Adobe ID account : but I'm not able to see the "edit payment details" button (as I'm not currently signed up for anything) - I'm in the USA and do not believe the Digital River disclaimer applies.

Any help is appreciated.

TOPICS
Creative Cloud

Views

229

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 31, 2017 Aug 31, 2017

Hi,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

Likes

Translate

Translate
Adobe Employee ,
Aug 31, 2017 Aug 31, 2017

Copy link to clipboard

Copied

LATEST

Hi,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines