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Worst File Synchronisation ever with this Creative Cloud. So super dissappointed.

Community Beginner ,
Sep 27, 2019 Sep 27, 2019

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Well, the Creative Cloud is messing up almost all my files constantly.

Impossible to work with this bs on two computers.

 

Thanks for nothing.

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correct answers 1 Correct answer

Community Expert , Sep 27, 2019 Sep 27, 2019

"I am using the Creative Cloud like I would use any other Cloud Service. Saving Files, open them, reopen them. "

 

Well maybe that's part of the problem.  Despite what the name implies, Creative Cloud is not like other cloud services.  File storage quota varies by plan.  And you have to synchronize files with devices and share them with collaborators.  See links below for details.

...

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Advisor ,
Sep 27, 2019 Sep 27, 2019

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Hello Easy_Erikson, Sorry to hear about your troubles with Creative Cloud.
Did you start here? (see Link below) This is the place to take your problems - to other users ACPs.
They usually have an idea of what is going wrong - if you send them enough details about
what is happening. I am a Photoshop user so can not help with CC. I hope you keep sending
for help - at the best place for your solutions. Best regards, JH
Welcome to the Get Started board.   This is the place for help when starting to use your Creative Cloud membership. Please post your questions about...

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Community Beginner ,
Sep 27, 2019 Sep 27, 2019

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I am using the Creative Cloud like I would use any other Cloud Service. Saving Files, open them, reopen them.

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Advisor ,
Sep 27, 2019 Sep 27, 2019

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Please go to this link and start asking questions. All things are different now and will continue to change. Does not hurt to ask? JH

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Community Expert ,
Sep 27, 2019 Sep 27, 2019

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"I am using the Creative Cloud like I would use any other Cloud Service. Saving Files, open them, reopen them. "

 

Well maybe that's part of the problem.  Despite what the name implies, Creative Cloud is not like other cloud services.  File storage quota varies by plan.  And you have to synchronize files with devices and share them with collaborators.  See links below for details.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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