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So, 10/20 - my computer acted like it had a virus, well found out all my Adobe Cloud apps were redownloaded?! My icons were disappearing and other icon appearing.. Now I'm having issues with Adobe After FX and stuff with uninstalling; The apps say they have been removed. But the apps are still installed. CC won't load up.. error when I try a run a uninstaller of CC app. What in the world is going on Adobe?!
Thanks! I'm installed 17.1.4 version of After FX (getting rid of the 17.5) and everything is fine. I was able to render, the problem ran alot better. Everything is working now! I'm happy! I was able to upload my little gallery for my welding company's DSS -
I appreciate the help!
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are adobe programs that only things that are misbehaving on your computer?
if no, you should run several antivirus checks and anitmalware checks.
if yes:
first try, resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R
if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
if that fails go ahead and uninstall/reinstall per the above link
if that fails, do a clean cc install following each applicable step:
uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials
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Thanks! I'm installed 17.1.4 version of After FX (getting rid of the 17.5) and everything is fine. I was able to render, the problem ran alot better. Everything is working now! I'm happy! I was able to upload my little gallery for my welding company's DSS -
I appreciate the help!
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you're welcome.
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You should Turn OFF all Auto Update options.
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Thanks, I'm going to. By installing the 17.1.4 version (getting rid of the 17.5) it fixed my issues. What's up with the 17.5 version?! Is others having issues... crazy!