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I keep losing connection to server

Engaged ,
Apr 11, 2024 Apr 11, 2024

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When I try to upload to my website server (FTP) I keep getting drop-outs like this:

Swandivestream_0-1712829582419.png

I was able to use FileZilla to access the server fine so I don't know what is causing the issues but it seems to be a Dreamweaver issue. I have given Dreamweaver access through the firewall (Windows Defender) to no effect. Temporarily disabling the firewall also didn't resolve it.

The website (very crude, I know) is https://uploading.fastertrack.com/

I'm using the latest version of Dreamweaver available (21.3)

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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Have you tried everything here:

https://helpx.adobe.com/dreamweaver/kb/troubleshoot-ftp-issues-dreamweaver-cs6-cc.html 

...especially toggling Use Passive FTP and FTP Performance Optimization (toward the bottom of the page)?

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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Time outs can happen when Dreamweaver is idle.  For security reasons, I disconnect from my server when I'm editing locally.  And then reconnect manually when I'm ready to transfer files to the server.

 

If your server is timing out during transfers, that could be a problem with your internet connection.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Engaged ,
Apr 21, 2024 Apr 21, 2024

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I find it discconnects after ~5 minutes

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Community Expert ,
Apr 21, 2024 Apr 21, 2024

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So does mine if it's left idle.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Engaged ,
Apr 24, 2024 Apr 24, 2024

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The trouble is it's not even idle, it's every few minutes. It's like when a wire won't stay connected properly (phone charger) so it keeps cutting out.

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Community Expert ,
Apr 25, 2024 Apr 25, 2024

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Can you revert to the previous DW version 21.2?

Or can you use another S/FTP client?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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