AAMEE CS6 and "Complete Registration" Prompt

[Patrick Fergus]

I'm building a Mac CS6 distribution with AAMEE 3 and am encountering an issue when a suite product is first launched.  While the product does run and doesn't require a serial number or registration, it presents a fleeting Growl-like prompt where it says "Complete Registration.  Complete your Adobe ID profile and register your product."

Here's the steps to reproduce:

- Build a CS6 trial package of Master Collection and InCopy with the following options set:

  - <Checked> End User License Agreement

  - <Checked> Adobe Product Improvement Program

  - <Checked> Adobe Tutorial Content in Trial Mode

  - <Unchecked> Disable all Adobe AIR installers, including Adobe Help Manager

  - Conflicting processes: Abort installations

  - Adobe Updater: Adobe Update Manager is disabled (IT manages update distribution)

  - Installation's Location: Deploy to default application directory

- Build AAMEE CS6 serialization files for Master Collection and InCopy

- On a second computer, install the Master Collection and InCopy trial pkgs

- Install/execute the Master Collection and InCopy serialization files

- Log out of the computer which has CS6 installed and log in as a non-administrator

- Open a member of a suite (in this case there are two products--Master Collection (anything but InCopy) and InCopy)

- See the prompt to Complete Registration

Is there a way to disable this prompt?

Thanks,

- Patrick

[r_baiswar]

Hi Patrick,

Thanks for providing detailed steps. This prompt should not be shown and is suppressed when package is installed. Can you please provide amt3.log and oobelib.log. this will help us in nailing down the root cause of this issue.

logs can be located at

/tmp/oobelib.log on OSX

and

%TEMP%\oobelib.log on Windows.

thanks,

Rahul | rbaiswar@adobe.com | Adobe systems

[Patrick Fergus]

What's the best way to provide the files?  Email, through this forum (specific steps please--I haven't sent files through here before)?

[r_baiswar]

can you please email these from your email id to rbaiswar@adobe.com

thanks,

Rahul

[Patrick Fergus]

Rahul,

  I emailed you the logs.

- Patrick

[joe_s22]

I would be interested in this as well, same issue, running version 3.0.168.0

[rrouleau]

I would also be interested in an update to this issue... I also have the same issue running v.3.0.168.0

[r_baiswar]

Hi Patrick,

can you please confirm if serialization executable (created out of AAMEE) was run with elevated permissions (sudo).

thanks,

Rahul | rbaiswar@adobe.com

[Patrick Fergus]

Rahul,

  It's been a little while since I did it, but I believe I used a GUI-based (i.e. double-clicked the .pkg) installation invoked from the FInder.  No CLI for the CS6 trial installations, but CLI was understandably used for the serlialization process.

- Patrick