Asset Migration FAQ

Report · May 26, 2021

What is Asset Migration?

Storage is a core component of the cloud offering, which ensures that you can always access your content and related services. It allows you to manage your Creative Cloud assets and Document Cloud assets. With the Creative Cloud assets, you can even enable collaboration and sharing among users. Creative Cloud also helps you sync your content to your desktop. All content created or uploaded by you is tied to your account.

You can migrate content for any one of the following reasons:

When switching from an Adobe ID to an Enterprise/Federated ID account. For more information, see Manage identity types.
Your organization moves from teams plan to an enterprise plan. Hence, your applications get associated with your new enterprise account.

What is the purpose of Asset Migration?

The purpose of Asset Migration is to move the enterprise user's content from their company-assigned Adobe ID account to their new enterprise account. This process can be triggered after the IT Admin migrates the user's account from Adobe ID to Enterprise ID/Federated ID. The migration can either be done automatically or manually.

Watch this thread for more answers to your FAQs around Asset Migration.

Report · Jun 10, 2021

Who triggers the Asset Migration process?

The IT Admin of the organization/enterprise initiates the account Identity transfer. Then, the employee triggers the actual Asset Migration process by providing Adobe their consent to migrate their content.

Why do you need my consent to migrate my content?

Adobe cannot migrate your content from your Adobe ID account without your consent for the following reasons.

When you use your Adobe ID, you retain complete control over files and data associated with your Adobe ID account. When you use an Enterprise ID or Federated ID, it is the enterprise that owns and controls this content.
Your contract with Adobe as the end-user of an Adobe ID account states that the users retain complete control over the files and data associated with their ID.
Also, Adobe cannot move your content without your consent as per the Federal Stored Communications Act (the SCA), 18 U.S.C. Sections 2701-271.

Report · Jun 15, 2021

How do I manage the personal content in my Adobe ID account?

The Asset Migration process moves all the supported content from your company assigned Adobe ID account to your new enterprise account.

If you do not want to migrate your personal content, you must remove the content from your Adobe ID account before you start the migration process. You can manually download/move your personal content to your desktop. After the migration is completed, your old company assigned Adobe ID account is converted to a new free personal Adobe ID account.

You can manually transfer the downloaded content to this new personal Adobe ID account.

What type of content does the migration process support?

All the supported content in your old Adobe ID account is transferred to the new enterprise account. This process is an all-or-nothing migration process, the user cannot choose which data files/content to migrate.

Content that is migrated	Adobe Sign Adobe Spark creations Adobe Spark published Adobe XD prototypes Behance/Portfolio Application preferences Cloud documents Comments Creative Cloud Libraries Files (Creative Cloud and Document Cloud) Folders Library data Mobile creations (DCX) Share links Versions
Content that is not migrated	Activity feed Adobe Anywhere Adobe Color Adobe Stock Adobe Story Adobe Fonts Fill & Sign user profile data Lightroom Videos published from Mobile Apps Note: The content that is not migrated is still available under your Adobe ID account.

To take a backup of catalogs created using Lightroom Classic CC, see Back up a catalog.

For Lightroom CC, you can take a local backup by enabling Save all original images in a specified location in the local storage environment setting.

For details, see Set preferences.

Report · Jun 22, 2021

Why can't I migrate my assets automatically?

After your IT Admin migrates your account from Adobe ID to Enterprise ID/Federated ID, you must migrate the content manually in the below cases.

There is no Creative Cloud storage or Document Cloud storage associated with the plans assigned to you by your company administrator. To migrate content automatically, you must have been granted access to both.

The country associated with your new enterprise account is not in the same region as the country associated with your previous Adobe ID account.

Can data be migrated to other regions?

No, your content cannot be migrated across different regions. If your content is located in the U.S., the content stays there. A multi-region content transfer (move or copy) is not supported. You can transfer the content manually to your new enterprise account, see Transfer Assets.