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Can't download Firework CS6 through Creative Cloud

New Here ,
Nov 20, 2013 Nov 20, 2013

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I tried to download and install Firework CS6 through my Creative Cloud, but there is no way letting me download it. I went to adobe download center to download it, but it keep leading me to my Creative Cloud app and in there only shows Firework CS6 "up to date". What should I do to download it?

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correct answers 1 Correct answer

Community Expert , Nov 30, 2017 Nov 30, 2017

Sorry that you received incorrect information.

Fireworks CS6 is definitely only and still available via Adobe's Creative Cloud "All Apps" (complete) membership.

You can download it via the CS6 direct links or via the CC Desktop app (you need to select 'Show Older Apps' under Preferences) – either way will work, and Fireworks will run in free-trial mode until you subscribe.

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New Here ,
Nov 20, 2013 Nov 20, 2013

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Hi there, I had the same problem with Illustrator, Finally, I downloaded the CC version, which worked out fine.

Regards,

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New Here ,
Nov 20, 2013 Nov 20, 2013

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Hi, PerSa!

I have CC version of illustration, photoshop, indeisgn, etc. but adobe does not have CC version for Fireworks.

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Community Expert ,
Mar 05, 2014 Mar 05, 2014

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ysic wrote:

I tried to download and install Firework CS6 through my Creative Cloud, but there is no way letting me download it. I went to adobe download center to download it, but it keep leading me to my Creative Cloud app and in there only shows Firework CS6 "up to date". What should I do to download it?

Hi ysic,

If it's easier then you can just use the Adobe CS6 direct links instead to download whichever of the older Creative Suite 6 apps you need...  Just make sure to follow the important instructions on that page.

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New Here ,
Jun 23, 2014 Jun 23, 2014

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See following transcript.  This worked for me:

Tamra Mackenzie: hi. i've tried many times to download fireworks but it always stops at 42%

Debasis: Thank you for the information.

Debasis: I will be glad to check and help you with this.

Debasis: May I please know what exact  and complete error message you are getting ?

Tamra Mackenzie: it just stops. no error message

Tamra Mackenzie: i've rebooted. restarted. still nothing.

Debasis: Please re-check for the error message so that we can fix the issue.

Tamra Mackenzie: there is no error message. i've checked the forum too and people have complained of the same thing. hangs at 42%

Debasis: Okay.

Debasis: Open Finder application.

Debasis: Click on Go>Go to Folder.

Debasis: Did I lose you ?

Tamra Mackenzie: ok

Debasis: Thank you.

Tamra Mackenzie: done

Debasis: Type : /tmp

Debasis: Press the return key.

Debasis: Then remove all the contents of it.

Debasis: Is it done by now ?

Tamra Mackenzie: the xmls?

Debasis: Please remove all the contents of it.

Tamra Mackenzie: i want to be certain about what I'm deleting here. /tmp on my mac shows 7 items.

Debasis: Yes, it is the temporary files and folders.

Debasis: Please remove it.

Tamra Mackenzie: done

Debasis: Thank you.

Debasis: Now please try to install the product and let me know the status.

Tamra Mackenzie: 1 second please

Debasis: Sure.

Debasis: May I know the status now ?

Tamra Mackenzie: seems to be working. passing 42%

Debasis: Cool!

Debasis: We have to wait till the installation is over.

Debasis: Then we will check it is launching or not.

Tamra Mackenzie: installed. trying to launch

Debasis: Sure.

Tamra Mackenzie: it worked. tnx.

Debasis: You are welcome.

Debasis: Awesome!

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Community Beginner ,
Sep 28, 2014 Sep 28, 2014

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What's the Windows 7 version of this procedure??

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New Here ,
Jun 26, 2014 Jun 26, 2014

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I am having exactly the same problem. It's driving me crazy

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New Here ,
Oct 16, 2014 Oct 16, 2014

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I have the same problem, someone can explain me correctly how to fix it? I have windows 7...

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New Here ,
Jan 12, 2015 Jan 12, 2015

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Had the same issue on OS X.

Adobe's CC cleaning tool solved the problem.

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New Here ,
Feb 07, 2015 Feb 07, 2015

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i have this same problem if you find a solution please tell me

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New Here ,
Mar 06, 2016 Mar 06, 2016

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For others who are having difficulties or who have come here looking for a solution, here's what I had to (Mac):

  • Go to the adobe website, menu -> ... (see all)
  • Scroll down and click Download Trial under Fireworks
  • Enter your skill level, click Continue
  • It will open a new page and start downloading via the CC app
  • It will appear under "Previous versions" and start installing

If it stops at 42%, it might be a permissions issue. For me I had to type my password to continue and it complained that Photoshop (or some other Adobe product) was running. Close those.

If all the above fails, follow VIQAN's post.

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New Here ,
Apr 05, 2016 Apr 05, 2016

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Here's the link:  Download Adobe Creative Suite 6 applications

Thanks for making this so easy, Adobe 😐

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New Here ,
Apr 05, 2016 Apr 05, 2016

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Adobe is f'ing lame. They're like the Yahoo! of desktop software.  Here's the link: Download Adobe Creative Suite 6 applications

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New Here ,
Mar 08, 2017 Mar 08, 2017

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i have problem down loading firework cs6

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New Here ,
Jul 05, 2017 Jul 05, 2017

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New Here ,
Nov 07, 2017 Nov 07, 2017

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Thank you so much! i get it now!!!

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New Here ,
Nov 07, 2017 Nov 07, 2017

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I've been using Fireworks for over 10 years now and was a bit upset to see that I couldn't get it on the CC suite that I had literally just paid for.

Anyway, after much digging, I found the link to download Adobe Fireworks CS6 here - Download Adobe Creative Suite 6 applications

Enjoy!

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New Here ,
Nov 16, 2017 Nov 16, 2017

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I love fireworks... simple, powerful. had it back in the macromedia days circa 2005...

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Community Beginner ,
Nov 27, 2017 Nov 27, 2017

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Hi James -

Maybe you can help me out here. I just finished a 30 days trial using Adobe Fireworks and really liked it. Now I am trying to buy it but it won't let me. Asking me for a serial number ( I don't have one ). When I click the buy Fireworks CS6 button, the creative cloud pricing and membership starts loading ( 4 squares going in circle ) for 2 hours and nothing happens.

Thanks fro your help!

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Community Expert ,
Nov 30, 2017 Nov 30, 2017

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Hi Mauro,

That's happening because CS6 was the last release of Fireworks, and Adobe no longer makes or sells any CS6 products:

Update: You Can No Longer Buy CS6 from Adobe – Here’s Why

However, Fireworks CS6 (and all CS6 tools, as well as all newer CC tools) is included in the Creative Cloud "All Apps" plan, so if you're a member then you can download, install and run it:

Creative Cloud pricing and membership plans | Adobe Creative Cloud

Hope that helps!

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Community Beginner ,
Nov 30, 2017 Nov 30, 2017

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Thank you very much for the reply. I spoke with an Adobe

Sales Consultant and he didn't mention that. He just

told me the only way to get it was but it

from authorized resellers.

Sent from Mauro's iPhone

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Community Expert ,
Nov 30, 2017 Nov 30, 2017

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Sorry that you received incorrect information.

Fireworks CS6 is definitely only and still available via Adobe's Creative Cloud "All Apps" (complete) membership.

You can download it via the CS6 direct links or via the CC Desktop app (you need to select 'Show Older Apps' under Preferences) – either way will work, and Fireworks will run in free-trial mode until you subscribe.

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Community Beginner ,
Nov 30, 2017 Nov 30, 2017

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No need to be sorry. Just spoke with them again

and they keep saying that even if I get the "All Apps"

I still won't be able to download and use Fireworks

CS6 since it does not exist anymore. Not sure what

to do.

Sent from Mauro's iPhone

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Community Expert ,
Nov 30, 2017 Nov 30, 2017

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That's simply not true. Very sorry that you keep getting incorrect answers.

Here is a screenshot of the current Creative Cloud Desktop app running right now... Fireworks is available, as is Encore, SpeedGrade, Edge Animate, and other older creative tools. All you have to do is turn on "Show Older Apps," as described in the previous reply above.

fireworks-cs6.jpg

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New Here ,
Nov 30, 2017 Nov 30, 2017

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Hey Mauro, and sorry for the late reply mate.

You can only get it if you have the Creative Cloud subscription, so I'm not sure why you're having trouble.

The best thing to do is to do the following:

  1. Get a new CC subscription - either purchase it or get another 30-day trial
  2. Once approved, click on the link I've put in my original post.

That should work.

Cheers,

Jaymes

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