Locked

Adobe Flash Crash Problem Windows 8.1 FireFox

New Here ,
Apr 22, 2014 Apr 22, 2014

Copy link to clipboard

Copied

I have had an issue with not being able to watch any video's or play games on my computer due to adobe flash constantly crashing. I have an HP computer- 64 with windows 8.1 and I use Firefox.  I thought I resolved the issue when I uninstalled and then reinstalled adobe, but when I restarted my computer for updates it went back to crashing. I have reset my firefox browser and that did not help anything. I also have found that everytime I restart or shut down my computer adobe flash goes back to malfunctioning. I also wanted to add that I checked the plugins on my browser and it says I have Adobe Acrobat 11.0.6.70 active and ShockwaveFlash 13.0.0.182 active. How do I fix this frustraiting problem?

Views

6.7K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 25, 2014 Apr 25, 2014

Copy link to clipboard

Copied

IS NO ONE ABLE TO HELP ME!?!?!?  70+ People have seen this and not one is abe to help?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 26, 2014 Apr 26, 2014

Copy link to clipboard

Copied

LATEST

7acmartin wrote:

IS NO ONE ABLE TO HELP ME!?!?!?  70+ People have seen this and not one is abe to help?

This is a user-to-user forum... not support...  and sometimes, the people who have the answers are busy with other things.

Have you done a complete "clean install"?

Download the Flash Player uninstaller: Flash Player Uninstaller (825 KB)

Download the Flash Player FULL Installer: Flash Player Plug-in (All other browsers)

Go to: C/ Windows/System32/Macromed/Flash and delete EVERYTHING that Windows 8 will allow (It'll give you trouble with the ActiveX plug-in because it's embedded by Microsoft - avoid it)

Go to: C/ Windows/SysWOW64/Macromed/Flash and delete EVERYTHING that Windows 8 will allow (Again, it'll give you trouble with the ActiveX plug-in because it's embedded by Microsoft - avoid it)

Emtpy your Recycle bin.

Run the FULL installer.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines