Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Locked

Flash not reloading

New Here ,
Jul 24, 2017 Jul 24, 2017

Copy link to clipboard

Copied

I  have Windows7 with  Google  Chrome. Flash  is already loaded and was  working  correctly until a week ago. I have had no other obvious system updates.

I uninstalled and reinstalled.  It "stops" about 53% into the download each time I have tried to re-install. It is enabled under the "contents" area.

I am receiving no other "warnings" or  notices on  the screen.  1st time on the forum as I have read and re-read the variety of FAQ's.  Thank you for your time  and help.

TOPICS
Download install

Views

131

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 25, 2017 Jul 25, 2017

Copy link to clipboard

Copied

LATEST

Google embeds Flash Player in Chrome and you most likely already have the latest version installed.  Please do the following:

For help troubleshooting Flash Player in Chrome, see Adobe Flash isn't working - Google Chrome Help

<edit>

I'd like to view the online/web installer log files for the failed installation.  Please upload the two files, Adobe_ADM.log and Adobe_GDE.log, saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs to cloud.acrobat.com/send using the instructions at How to share a document​.  Post the link to the uploaded files in your reply.

Thank you.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines