Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Locked

How do I see the current version that is installed?

New Here ,
Aug 29, 2018 Aug 29, 2018

Copy link to clipboard

Copied

I'm at the Adobe - Flash Player page and the rectangle with the "Version Information" title is blank.  I'm using Firefox Quantum 61.0.2 (64-bit) on a Windows 10 64-bit system.  I have allowed Adobe Flash to run on the site.

I tried clicking the "Contact Adobe" link at the bottom of the page, but all I get is a message that says "Sorry, that page can't be found."

Views

159

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 29, 2018 Aug 29, 2018

Copy link to clipboard

Copied

LATEST

You can check the version installed via the following:

Via Firefox:

  1. Launch Firefox and navigate to about:plugins
  2. Look for the Shockwave Flash entry

Flash Player Settings Manager

  1. Launch Control Panel
  2. Navigate to Control Panel\All Control Panel Items
  3. Click on Flash Player item
  4. Go to Updates tab
  5. On Windows 10, the Updates tab will display the NPAPI & PPAPI versions, if installed.

We are aware that Version Information widget is not working, and that has been escalated.


Thank you for reporting the issue that the 'Contact Adobe' link is not working.  I will escalate to the appropriate team.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines