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Activating Illustrator CS3 ?

New Here ,
Aug 21, 2017 Aug 21, 2017

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Had bought CS3 in January 2008.  Old installation is no longer available due to failure of the Windows XP computer.  Have new computer with operating system.  Installed the CS3 illustrator.  Tried all possible methods to activate the program which has resulted in disappointment failure.  Have 20 days left to activate Illustrator CS3.  Need help to get it activated. Arvind Saklikar

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correct answers 1 Correct answer

Community Beginner , Jul 05, 2018 Jul 05, 2018
Monika, as it turns out, I got it to work.  The secret lies in removing the cached licensing database file (cache.db) after removing the Adobe files from your PC. The path is "\Program Files(x86)\Common Files\Adobe\Adobe PCD\cache\".By deleting that file, and downloading & installing the Adobe CS3 application, I can now run Creative Suite CS3 on my Windows 10 PC.

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Adobe Community Professional ,
Aug 21, 2017 Aug 21, 2017

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If your computer is new and is running Windows 10 then you should know that Illustrator CS3 is not supported on Windows 10. You will need to create a Creative Cloud account in order use Illustrator.

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Adobe Community Professional ,
Aug 22, 2017 Aug 22, 2017

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askarv,

You may try this,

https://www.howtogeek.com/228689/how-to-make-old-programs-work-on-windows-10/

Failing that, you may try this repetitive procedure, once a month, but it may be too tiresome,

http://www.download3k.com/articles/How-to-add-an-XP-Mode-Virtual-Machine-to-Windows-10-or-8-using-Hy...

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Adobe Community Professional ,
Aug 22, 2017 Aug 22, 2017

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To activate the software, try this:

Activation or connection error when starting CS3 or Acrobat 8

That won't solve your compatibility issues.

In order to run old applications, keep an old system.

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New Here ,
Nov 12, 2017 Nov 12, 2017

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Hi; I'm having the same issue, I used my Illustrator CS3 program perfectly with my new laptop, that uses Windows 10, when suddenly I began to receive a notice saying that I had to register my program again if I wanted to continue using it. When I tried to register it, I had issues connecting to the internet. I tried the phone activation service, but it turned out phone activation is no longer supported. Apparently, now I need an authorization code. I recently tried the live chat support, but the representative suggested me to try this.

I really want to save my program, I'm not ready to let it go. All I need is the authorization code, but since phone activation is no longer supported, I wonder how I can get it so I can continue using my program. Can anyone help me solve this issue? Any help will be appreciated.

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Adobe Community Professional ,
Nov 12, 2017 Nov 12, 2017

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Community Beginner ,
Jul 04, 2018 Jul 04, 2018

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Monika, your proposed solution is worthless . . on Windows 10!  It just doesn't work because Adobe does not allow you to enter a new serial number or activation code, once you download their CS3 version.  Adobe has made it impossible to use CS3 on Windows 10.

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Adobe Community Professional ,
Jul 04, 2018 Jul 04, 2018

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markz82975793  schrieb

Monika, your proposed solution is worthless . . on Windows 10! 

You probably read the very first answer by Bill?

You might have stopped reading just there.

Install an old system and then you can run old software. And please mind that people who are not marked as "Staff" on this forum are not staff. And if you want to complain to somebody: complain to Microsoft that they made Windows 10 so that it won't work with your historic software.

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Community Beginner ,
Jul 05, 2018 Jul 05, 2018

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Monika, as it turns out, I got it to work.  The secret lies in removing the cached licensing database file (cache.db) after removing the Adobe files from your PC. The path is "\Program Files(x86)\Common Files\Adobe\Adobe PCD\cache\".

By deleting that file, and downloading & installing the Adobe CS3 application, I can now run Creative Suite CS3 on my Windows 10 PC.

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Adobe Community Professional ,
Jul 05, 2018 Jul 05, 2018

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Thank you for sharing, Mark.

This is a very important matter, and it may help/rescue many with CS versions.

May I ask you whether you had it running earlier and then upgraded the OS, or whether you had a failed installation on a new PC with Windows 10 first?

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Community Beginner ,
Jul 05, 2018 Jul 05, 2018

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I had the CS3 suite originally installed on a Windows XP machine. When I installed the same CS3 disks on a new Windows 10 computer, it ran fine for about a year, getting the "temporary activation" popup which let me log in ~5 times, so I would tend to keep logged on to the Photoshop CS3 application. When I finally got the "temporary activation expired" popup, I tried everything and got as frustrated as everyone else.

Finally, yesterday I decided to experiment and used a combination of the following:

The real secret, though, lies in removing the cached licensing database file (cache.db). This is explained in the Resolve "temporary activation expired" error for CS3 and Acrobat 8  section.  It resolved the conflict, and subsequently worked for me. 

All of the CS3 applications that I need (Photoshop, Illustrator, & Dreamweaver) now work under Windows 10.

Good luck. - Mark

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Adobe Community Professional ,
Jul 06, 2018 Jul 06, 2018

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I'm glad that you are currently able to use your CS3 applications again. However, I feel I must caution you about what is happening with Windows 10. Microsoft has announced that going forward their operating system will always be known as Windows 10 even though at some point with all of the automatic updates they issue it will no longer resemble the operating system as it was first released. For most users Windows 10 will automatically update as there is no official way to stop that updating. There are some workarounds out there on the web which more savvy users may be able to get ahold of but for the average person they will get what Microsoft wants them to have. For users of an old, unsupported version of the Adobe programs like CS3 this means that at any time the solution that you've found to keep CS3 running may no longer work. Microsoft and Apple do not make allowances for old programs when they update their operating systems. If the use of the Adobe programs is work critical for you then this all should be kept in mind.

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Adobe Community Professional ,
Jul 06, 2018 Jul 06, 2018

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Thank you very much for sharing, Mark.

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Community Beginner ,
Jul 12, 2018 Jul 12, 2018

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Happy to help, Jacob.  CS3 may not work on my Windows 10 machine forever, but it does work for me now, and I'm not subjected to an Adobe CC subscription.  For everything I need to do, CS3 works just fine.  Yay!

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