Adobe Illustrator CC 25.2 Will not drop down font menu

New Here ,
Feb 25, 2021 Feb 25, 2021

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The dropdown menu of my fonts don't want to open anymore. how can I restore this?

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Adobe Employee ,
Mar 06, 2021 Mar 06, 2021

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Hi there,

 

Apologies for the delayed response. We're sorry to hear about your experience. I'd request you to try resetting the preferences of the app. Additionally, you may follow suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if they help.

 

Regards,

Ashutosh

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