.ai file doesn't open correctly

New Here ,
Aug 01, 2022 Aug 01, 2022

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Good morning,

I’m sending this email, because I’m trying to open a file with 100MB, and appears a warming saying that Adobe Illustrator "could only partially read this file" and does not open the file with all content.

Can you please help figure out the issue?

 

Screenshot 2022-08-01 at 10.25.30.png

Many Thanks,
Mariana Quintela

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Adobe Employee ,
Aug 01, 2022 Aug 01, 2022

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Hello @Mariana25470790p1jj,

 

Sorry to hear about this experience. It seems the file might be corrupted. I would request you try the following suggestions and share your observations:

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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LATEST

Hi. Did you send the file to file@adobe.com as the warning suggests?

 

Marlon Ceballos.

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New Here ,
Aug 01, 2022 Aug 01, 2022

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Good morning,

I’m sending this message, because I’m trying to open a file with 100MB, and appears a warming saying that Adobe Illustrator "could only partially read this file" and does not open the file with all content.

Can you please help figure out the issue?

Many Thanks,
Mariana Quintela

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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Hi, this is a duplicate post. Please continue the conversation here: https://community.adobe.com/t5/illustrator-discussions/ai-file-doesn-t-open-correctly/td-p/13106044

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