Please help before I cry... I've just updated Illustrator and basic commands are not responding properly:
• Guides won't pull in from rulers, they freeze and I can't move them accurately.
• Drawing a rectangle doesn't respond, I get the size box automatically.
• Selecting objects and moving is isolating them.
I basically cannot work! It's so frustrating.
Please can someone respond or open an Adobe live chat facility if it exists?! TIA
Oh. My. Days... it's only the bloody mouse! Faith restored 🙂
Hi, so your problem is solved? 🙂
Yes thank you ☺️ Honestly, I feel such a muppet! I even reinstalled an earlier version of Illustrator... I guess checking the basics & connections is always valid. Have a great day!
We are happy that your problem has been solved. If you need help in the future, please contact us 🙂