[bug?] Illustrator uploading everyday on adobe.io without files opened!

Report · May 21, 2019

Hi,

I have an issue with 23.0.3:

21 Gb have been uploaded to adobe's amazon servers in a week, without a file opened in Illustrator.

See Glasswire's screenshot:

See my ISP graph:

Can anyone explain me how Illustrator sent 21 Gb on Adobe's servers?

And what did Ai send?

I found this page:

But it does'nt explain to me how, what and why Ai is doing it!

EDIT 28/5/19

Report · Jun 03, 2019

I delete my settings folder, and now, Illustrator send less than 1 Mb each day.

Report · Aug 02, 2019

I'd very like an answer to this too. I just found Illustrator uploading constantly. I had to manually end illustrator task for it to stop.

And how is this question been marked as "Assumed Answered"? I cannot get your screenshots to load either.

Report · Aug 02, 2019

"Assumed Answered" is a stupid feature of the Jive software used for this product forum. As a moderator, I have turned that answer off.

Report · Aug 05, 2019

Why would illustrator upload? Where are the official staff? These forums are just a graveyard of unanswered questions.

I'd probably find my answer if I read the terms and conditions when I installed, but I would need law degree to be able to understand it.

Report · Aug 06, 2019

ngwenyag49854961 schrieb
Why would illustrator upload? Where are the official staff? These forums are just a graveyard of unanswered questions.

These forums are 95% not Adobe staff, but users helping users. And they are not a "graveyard".

If you want to report a bug or malfunction and get the engineers to look at stuff, either go to

Contact Customer Care (have Customer Care log into your system)

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