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Can't finish previewing. There isn't enough memory. ID: -108

New Here ,
Jan 27, 2021 Jan 27, 2021

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Can't finish previewing. There isn't enough memory. ID: -108
This error appears when working with Illustrator and the software crashes, it really makes me nervous, how can I fix this? Is there a way to solve this problem? 

<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="4.6.0" clientVersion="4.6.0" applicationName="Adobe Illustrator" applicationVersion="25.1.0" build="90" source="Windows-Client" crashType="n/a">

<time year="2021" month="1" day="28" hour="8" minute="31" second="8" timeoffset="60" timezone="W. Europe Standard Time"/>

<user guid="a50bd957-90bc-4994-9327-2f0dcb1ac2eb"/>

<system platform="Windows 10 Enterprise" osversion="10.0" osbuild="19042" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="3970" machine="Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz" model="Intel64 Family 6 Model 58 Stepping 9" cpuCount="4" cpuType="8664" cpuFreq="3392 MHz" processorArchitecture="9"/>

<gpu>

<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="2049 MB" caption="Intel(R) HD Graphics" description="Intel(R) HD Graphics" driverDate="20150710000000.000000-000" driverVersion="10.18.10.4252" videoModeDescription="1920 x 1200 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_0152&#38;SUBSYS_3397103C&#38;REV_09&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igdumdim64.dll"/>

</gpu>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFB87B8BD6D">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="0" address="0x00007FFB87B8BD6D" symbolname="AGMTerminate"/>

<stackStatement index="1" address="0x0000000077D8AD28" symbolname="ai::controls::UI_PointWidget::ViewChanged"/>

<stackStatement index="2" address="0x00007FF6E619D42E" symbolname="unknown"/>

<stackStatement index="3" address="0x00007FF6E69143C0" symbolname="unknown"/>

<stackStatement index="4" address="0x00007FF6E63F8DD8" symbolname="unknown"/>

<stackStatement index="5" address="0x0000000068AEAB7E" symbolname="dvaui::ui::OS_ToolTip_WIN::UpdateTooltipText"/>

<stackStatement index="6" address="0x0000000068AEAA46" symbolname="dvaui::ui::OS_ToolTip_WIN::UpdateTooltipText"/>

<stackStatement index="7" address="0x0000000068AF2E1D" symbolname="dvaui::ui::OS_Window::UI_Paint"/>

<stackStatement index="8" address="0x0000000068AEE818" symbolname="dvaui::ui::OS_Window::UI_DispatchEvent"/>

<stackStatement index="9" address="0x0000000068AF25D9" symbolname="dvaui::ui::OS_Window::UI_HandleOSEvent"/>

<stackStatement index="10" address="0x00007FF6E63FA200" symbolname="unknown"/>

<stackStatement index="11" address="0x0000000068AEE00E" symbolname="dvaui::ui::OS_Window::StaticOSWindowWndProcImpl"/>

<stackStatement index="12" address="0x0000000068AF3C93" symbolname="dvaui::ui::OS_Window::UI_UpdateScaleFactor"/>

<stackStatement index="13" address="0x0000000068AEA75F" symbolname="dvaui::ui::OS_ToolTip_WIN::UpdateTooltipText"/>

<stackStatement index="14" address="0x00007FF6E63A5F06" symbolname="unknown"/>

<stackStatement index="15" address="0x0000000068AEDD76" symbolname="dvaui::ui::OS_Window::StaticOSWindowWndProc"/>

<stackStatement index="16" address="0x00007FFBD182E858" symbolname="CallWindowProcW"/>

<stackStatement index="17" address="0x00007FFBD182E3DC" symbolname="DispatchMessageW"/>

<stackStatement index="18" address="0x00007FFBD1840BC3" symbolname="SendMessageTimeoutW"/>

<stackStatement index="19" address="0x00007FFBD2E2FDE4" symbolname="KiUserCallbackDispatcher"/>

<stackStatement index="20" address="0x00007FFBD04D1704" symbolname="NtUserDispatchMessage"/>

<stackStatement index="21" address="0x00007FFBD182E2EA" symbolname="DispatchMessageW"/>

<stackStatement index="22" address="0x00000000692692FF" symbolname="exo::app::OS_AppBase::PumpMessage"/>

<stackStatement index="23" address="0x0000000069269434" symbolname="exo::app::OS_AppBase::RunEventLoop"/>

<stackStatement index="24" address="0x00007FF6E63A7DF6" symbolname="unknown"/>

<stackStatement index="25" address="0x00007FF6E689CC82" symbolname="unknown"/>

<stackStatement index="26" address="0x00007FF6E5FDB69E" symbolname="unknown"/>

<stackStatement index="27" address="0x00007FF6E628EDEE" symbolname="unknown"/>

<stackStatement index="28" address="0x00007FF6E6EB1CC2" symbolname="unknown"/>

<stackStatement index="29" address="0x00007FFBD1427034" symbolname="BaseThreadInitThunk"/>

<stackStatement index="30" address="0x00007FFBD2DDD0D1" symbolname="RtlUserThreadStart"/>

</thread>

</backtrace>

<registerSet>

<register name="RAX" value="0x0000000077FA6FF0"/>

<register name="RBX" value="0x0000000000000000"/>

<register name="RCX" value="0x0000008B342FE238"/>

<register name="RDX" value="0x0000000000000000"/>

<register name="RSI" value="0x0000000000000000"/>

<register name="RDI" value="0x0000000000000000"/>

<register name="RSP" value="0x0000008B342FE120"/>

<register name="RBP" value="0x0000008B342FE830"/>

<register name="RIP" value="0x00007FFB87B8BD6D"/>

<register name="EFL" value="0x0000000000010246"/>

<register name="LastExceptionToRip" value="0x0000000000000000"/>

<register name="LastExceptionFromRip" value="0x0000000000000000"/>

</registerSet>



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<binaryImage start="0x00007FFBC6CE0000" end="0x00007FFBC6E32000" path="InputHost.dll"/>

<binaryImage start="0x00007FFBC8830000" end="0x00007FFBC8FC5000" path="OneCoreUAPCommonProxyStub.dll"/>

<binaryImage start="0x00007FFBC12B0000" end="0x00007FFBC1356000" path="StructuredQuery.dll"/>

<binaryImage start="0x0000000072AB0000" end="0x0000000072B2D000" path="adobe\TextFindFont.aip"/>

<binaryImage start="0x00007FFBBED80000" end="0x00007FFBBEEC6000" path="Windows.StateRepositoryPS.dll"/>

<binaryImage start="0x00007FFBAF460000" end="0x00007FFBAF526000" path="Windows.Storage.Search.dll"/>

<binaryImage start="0x00007FFBB4B20000" end="0x00007FFBB4B48000" path="mssprxy.dll"/>

<binaryImage start="0x0000000071CB0000" end="0x0000000071CEA000" path="adobe\CurvatureTool.aip"/>

<binaryImage start="0x0000000072DE0000" end="0x0000000073C69000" path="adobe\Vectorize.aip"/>

</binaryImageSet>

<dumpType>

Full

</dumpType>

<hbLogSessionDllStatus>



</hbLogSessionDllStatus>

</crash>



</crashreport>

 

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New Here ,
Jan 27, 2021 Jan 27, 2021

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I am using version 25.1 2021 64-bit

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New Here ,
Jan 28, 2021 Jan 28, 2021

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I have this problem too 

 error.jpg

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Same problem.

Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz

16,0 GB

x64

Illustrator 25.2.1

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Advocate ,
Apr 08, 2021 Apr 08, 2021

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How complex is the file?

Try restarting your computer and only opening illustrator.

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Hi!

1,5 gb, 80 pages, A4 artboards, it's a catalogue.

Restart is not helping...

The problem is in the illustrator, or my PC is not good enough?

Thanks!

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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A 1,5 GB file might just be too much for 16 GB of RAM.

 

Also: why do you make a catalogue in Illustrator?

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Every page is extremely different from each other, because of products specifications and vectors. I can work faster and I can see all artboards at the same time in illustrator, pages changing all the time with most of the contents. It's not a simple book, so I can't use like indesin's master pages and other functions. Otherwise I have this problem when I am making a lot of  complex storefronts, where I need to use individual artboard to every window. So illustrator is a must :). How much of RAM should I buy? Thanks!

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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Maybe someone can advise you who works with the same kind of complex files.

At least another 16 GB I would think.

 

When restarting, what else do you launch? Only Illustrator and it still doesn't work?

You don't have memory eating Chrome running?

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New Here ,
Apr 09, 2021 Apr 09, 2021

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I tried without launching anything else. I saw my RAM usage is out of  control... But I have to explain everything in my company's IT manager before upgrade.

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