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This message suddenly appeared for the firt time when I tried to save a file as a Template. Never seen before. Please help, thank you!!
Where exactly did you try to save the template?
Do you see the same message when you try to save it at your desktop?
I tried to save the Ai file as a Template(.ait) in the Template folder within the software. I don't get the same message when I save it onto the desktop. What do you think?
I agree with Carlos, check your permissions for that folder and change them to Read & Write.
But actually any normal .ai file can be opened as a Template, it does not need the .ait extension.
Just select File > New from Template and browse to any .ai file.
Thank you Ton, I appreciate your help. Take care, Andrea
Good to hear that you've got it solved.
Assuming you are saving in the same folder:
Macintosh HD/Applications/Adobe Illustrator CC 2017/Cool Extras.localized/en_US/Templates
Check your privileges on your computer for this folder (Via Get Info: Cmd+i )
You need "Read and Write" permissions
I just experienced the same issue. Follow Carlos's guide. Thanks Carlos!
Thank you so much Carlos, This did it! I think it happened because of an upgrade to Sierra recently. Take care, Andrea
I am using a PC and had the same issue but I also had this issue with earlier versions so I remembered how to get around it - the answer to my problem was to "run as administrator" and it works fine. It is a permissions issue.
When I tried to switch to Read and Write, I got this message! I double checked and I am the admin on this computer/account. Anyone know how I can fix this?
You have to click the lock on the buttom to unlock and then enter your computer password.
Hi! i have the same problem and even i unlocked and key in my admin password nothing happened.