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I'm trying to save a local illustrator document into my cloud (in order to access it with my iPad), but either illustrator just crash, or the document never appears in my cloud files.
Any idea ?
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What's in your file?
What exactly are youdoing step by step?
What happens instead of saving?
Did you already try logging out and then in your Cloud accont again?
Thank you for your answer.
In my file ? Only layers with drawings, size 4Mo
Step by step:
-Loading from a local folder my AI file
-Wait ...(sometimes AI crashes there by quitting)
-Close my local file
-Open, online document, and nothing there.
Yes I've already tried to logging out and in, didn't change anything.
That is not a large document.
Do you have any plugins installed?
Can you try and create a new document, draw a rectangle and then save it directly to the Cloud. Does that work?
No don't have any plugins installed (only audio plugins)
I created a new doc and save it to the clouds, works fine !
Why cant I with my other file....strange
I've tried again with my file, and this time everything works fine.
Well... all good !
Thanks for your help.
Glad you could fix it!