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color settings bug

New Here ,
Mar 16, 2021 Mar 16, 2021

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hi folks,

since the last update (25.2.1) I notice a problem in the color settings, that automatically switch to "illustrator 6.0" instad of my personal setting (srgb and fogra39). The alert says that I need to syncronize this settings in Bridge and so I did, but still everytime I open illustrar or others app, the settings return to "illustrator 6.0". Is that a version bug? thanks so much

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correct answers 1 Correct answer

LEGEND , Mar 17, 2021 Mar 17, 2021

Hi All,

 

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

 

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running,

...

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Same thing happens to me...

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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It is a bug. Resetting caches and/or creating your own named color settings can help.

https://community.adobe.com/t5/illustrator/colores-en-actualizacion-25-2-1/m-p/11903460#M268092

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LEGEND ,
Mar 17, 2021 Mar 17, 2021

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Hi All,

 

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

 

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

 

We appreciate your patience.

 

Regards,

Ashutosh

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