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Colores en actualizacion 25.2.1

Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Hola, se acaba de actualizar Illustrator y sin previo aviso los colores se ven fluorescentes, no sé cómo corregir esto, pero me es imposible trabajar de esta forma.

La pestaña Ver-Ajuste de Prueba no me sale activa

Necesito una solución urgente

Captura de pantalla 2021-03-10 a las 11.12.42.png

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correct answers 2 Correct answers

Adobe Employee , Mar 10, 2021 Mar 10, 2021
Hi there, Sorry to hear about your experience. Please follow the instructions below: 1- Quit Adobe Illustrator and all the other Adobe apps. 2- Go to ~/Library/Caches/Adobe/Color and ~/Library/Preferences/Adobe/Color. 3- Remove the color caches files from the given locations. 4- Open Adobe Illustrator and go to Edit>color Settings and change the color settings to required colors space. Let us know if it helps with your concern. Looking forward to your response. Regards, Ashutosh

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Adobe Employee , Mar 17, 2021 Mar 17, 2021
Hi All, Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates. Additionally, please try this workaround & let us know if it helps: 1. Lower Photoshop from 22.3 to 22.2. 2. Specify any color setting in Illustrator. If you do the above Even if you operate Photoshop while Illustrator is runnin...

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New Here ,
Apr 06, 2021 Apr 06, 2021

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It hasn't worked for me. I have followed the instructions, and have cleared the cache files, but every time I open a new file in Illustrator, the problem persists. I have entered an infinite loop: I sync color profiles in Bridge, I go into Illustrator and it tells me that the profiles are out of sync and that the color settings are automatically set in Emulate Adobe Illustrator 6.0, and so on... It's really annoying and very, very maddening.

Please, I need a solution. Thank you.

:((((

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Adobe Community Professional ,
Apr 06, 2021 Apr 06, 2021

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Can you check your Color settings?

There is a bug caused by the recent Photoshop update. It sets your Illustrator Color Settings to Emulate Illustrator 6, which turns color management off.

If that is the case, use the CC app to revert Photoshop to the Previous version (22.2.0) and then change your Color Settings to what you want it to be.

See the second answer from Ashutosh above

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Community Beginner ,
Apr 06, 2021 Apr 06, 2021

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Haz esto y reinicia el ordenador:

 

Please follow the instructions below:1- Quit Adobe Illustrator and all the other Adobe apps.2- Go to ~/Library/Caches/Adobe/Color and ~/Library/Preferences/Adobe/Color.3- Remove the color caches files from the given locations.4- Open Adobe Illustrator and go to Edit>color Settings and change the color settings to required colors space.  

 

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Engaged ,
Jun 19, 2021 Jun 19, 2021

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Can you update this to explain how to navigate to the color cache on Windows and which files to delete once there?

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Adobe Community Professional ,
Jun 19, 2021 Jun 19, 2021

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LATEST

No need to remove color caches anymore. Just update to the most recent versions.

Check your Edit > Color Settings and use one of the presets for your region.

Turn on warnings for profile mismatches to be able to correct older documents.

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Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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Me pasa lo mismo, lo han solucionado?

 

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Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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Sí, arriba tienes marcada la respuesta correcta, al principio del hilo. A mi me funcionó, hay otras personas que no les ha funcionado, si consigues volver a la 25.2.0 te desaparece el problema, el bug es en esta actualización.

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Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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Si, lo he conseguido, mil gracias

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Hola chicos, he bajado la versión de mi ilustrador a la 25.2.0 y no he podido solucionar el incenveniente de los colores, siguen apareciendo fluorecentes. Adicional me aparece un mensaje, lo dejo como adjunto. Por favor alguien que me pueda ayudar ya que esta imposible poder trabajar así. 

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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Haz esto:

Please follow the instructions below:1- Quit Adobe Illustrator and all the other Adobe apps.2- Go to ~/Library/Caches/Adobe/Color and ~/Library/Preferences/Adobe/Color.3- Remove the color caches files from the given locations.4- Open Adobe Illustrator and go to Edit>color Settings and change the color settings to required colors space.   Let us know if it helps with your concern. Looking forward to your response.   Regards, Ashutosh

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Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

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Hi All,

 

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

 

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

 

We appreciate your patience.

 

Regards,

Ashutosh

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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I know I sound dumb. I've never had to specify a color setting just the document color mode. Not sure which color setting I should be using. I've played around with a few in color settings and custom with CMYK: convert to working space seems the best.  Any recommendations on where I can learn more about color settings for a basic user?

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New Here ,
Apr 25, 2021 Apr 25, 2021

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Hola! Yo tengo el mismo problema que tu tienes en el illustrator con la última versión. Lo uso desde una iMac, pero no localizo el folder cache de illustrator que hay que borrarle su contenido. Agradecería tu apoyo. Saludos!

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Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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Don't worry about the cache folder. It is solved by updating Photoshop to 22.3.1 and then setting the Color Settings as you want them.

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