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Colors don't match

New Here ,
Mar 28, 2021 Mar 28, 2021

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Hello!

 

My colors don't match. It's funny - actually frustrating - but since the last update, my computer has been turning the GPU mode by itself and the colors were very washed out. Then I turned it off, but I still don't know if the colors are right...

 

Number 1: illustrator

number 2: exported PNG

number 3: screenshot of illustrator.

Captura de Tela 2021-03-28 às 20.00.09.png

ALL OF THEM has different code numbers.

 

P.S: my monitor are all calibrated to the same light condition.

 

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Bug , Import and export , Performance

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correct answers 1 Correct answer

Community Expert , Mar 29, 2021 Mar 29, 2021

See above:

Check your Color settings.

There is a bug caused by the recent Photoshop update. It sets your Color Settings to Emulate Illustrator 6, which turns color management off.

If that is the case, use the CC app to revert Photoshop to the Previous version (22.2.0) and then change your Color Settings to what you want it to be.

UPDATE: an update to Photoshop 22.3.1 solves the problem.

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Community Expert ,
Mar 28, 2021 Mar 28, 2021

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Check your Color settings.

There is a bug caused by the recent Photoshop update. It sets your Color Settings to Emulate Illustrator 6, which turns color management off.

If that is the case, use the CC app to revert Photoshop to the Previous version (22.2.0) and then change your Color Settings to what you want it to be.

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New Here ,
Mar 29, 2021 Mar 29, 2021

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After some hours with Adobe Support trying to fix the colors profiles, I had to return to Illustrator and Photoshop 2020, and it helped.

 

Thanks anyway (=

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Community Beginner ,
Mar 29, 2021 Mar 29, 2021

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Hi,

 

I also have that problem, I have 2 iMac Retina 5k and a Mac PRO (Black cube) all three with Big Sur 11.2.3. After the last update I have the same problem and I use color profile for offset presses, the color looks like solarized in the file graphics and also in the UI.

 

              ILLUSTRATOR                                                  PHOTOSHOP

Screen Shot 2021-03-26 at 11.32.00.pngScreen Shot 2021-03-26 at 11.31.34.png

 

ILLUSTRATOR

Screen Shot 2021-03-19 at 8.47.16.pngScreen Shot 2021-03-22 at 17.09.30.png

Photoshop has no problem with color.

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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See above:

Check your Color settings.

There is a bug caused by the recent Photoshop update. It sets your Color Settings to Emulate Illustrator 6, which turns color management off.

If that is the case, use the CC app to revert Photoshop to the Previous version (22.2.0) and then change your Color Settings to what you want it to be.

UPDATE: an update to Photoshop 22.3.1 solves the problem.

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Community Beginner ,
Mar 29, 2021 Mar 29, 2021

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You can help me by indicating the steps to follow to make the change or verification you are talking about in Photoshop

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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Go to the CC app.

Select All Apps.

1.png

Click the 3 dots to select Other versions.

Install 22.2.0

Then change your Edit > Color Settings in Illustrator to what you want it to be.

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Community Beginner ,
Mar 29, 2021 Mar 29, 2021

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Thanks, with what you indicated to me, the problem has already been solved.

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