Crash when opening specific Illustrator files located on shared Google Drive

[Nathalie5E28]

I am using Google Drive with my company, and use the local rather than browser version. I am unable to open specific Illustrator files within certain folders- Illustrator works fine opening other files on the Google Drive. I get an immediate crash and the error message below. We have tried making sure my permissions are set to access this folder (and I can see the content previews and open text documents in the folder) and also tried reinstalling Illustrator and rebooting Drive, but nothing is working. Any assistance would be appreciated- thanks.

________________

Process:               Adobe Illustrator [61534]

Path:                  /Applications/Adobe Illustrator 2021/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

Identifier:            com.adobe.illustrator

Version:               25.2.3 (25.2.3)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Illustrator [61534]

User ID:               501

Date/Time:             2021-06-01 14:18:34.925 +0200

OS Version:            macOS 11.2.3 (20D91)

Report Version:        12

Bridge OS Version:     5.2 (18P4347)

Anonymous UUID:        9C6CD3E5-960D-FAE6-1399-4AD28730A09C

Sleep/Wake UUID:       9A2F526E-FB56-473A-85D3-8610F2ABEF33

Time Awake Since Boot: 1600000 seconds

Time Since Wake:       10000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000060

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [61534]

VM Regions Near 0x60:

--> 

    __TEXT                      100000000-1011f8000    [ 18.0M] r-x/r-x SM=COW  /Applications/Adobe Illustrator 2021/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. What happens when you copy these files to any other local drive folder & open it? If these files still crash, we'd request you share some sample files with us. We'll be happy to look into them.

Regards,

Ashutosh

[Nathalie5E28]

Hello Ashutosh,

Apologies for the slow response- yes I tried adding the files to a local drive, and they still crashed. Please see attached for a sample file- I was unable to attach it with the built in uploader, so it is attached a WeTransfer.

https://we.tl/t-37aMpPmb4L

Thank you,

Nathalie