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Error desconocido en Calco de imagen en Illustrator

New Here ,
May 08, 2020 May 08, 2020

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Hola, desde que descargué Illustrator y quiero calcar imagen en logotipo blanco y negro; me aparece un error desconocido y la imágen se vuelve totalmente blanca. Esto me ha pasado en varias ocasiones, a veces se arregla solo y cuando abro el programa está como nuevo, sin ningún archivo previamente guardado. ¿Alguien que me ayude a solucionarlo, por favor? Gracias.

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correct answers 1 Correct answer

Community Beginner , Nov 19, 2020 Nov 19, 2020

Aunque en mi máquina de 64 bits y 12 gb de Ram si funcionó bien.

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Adobe Employee ,
May 08, 2020 May 08, 2020

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Hi Camila,

 

Sorry to hear about this. Could you please confirm if  the issue is related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud and share the download link. 

 

Regards,

Srishti

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New Here ,
May 08, 2020 May 08, 2020

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Hola Srishti, me pasa con cualquier archivo (ya sea en PDF, JPG, etc) 

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Adobe Employee ,
May 12, 2020 May 12, 2020

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Try adjusting the Paths, Corners and Colors while tracing the image. This may help in making the image little bit faster to process.

Here is a small tutorial which explains the workflow: https://www.youtube.com/watch?v=qO-eteeo544

 

If that doesn't help either, please uncheck the GPU performance from Illustrator Preferences and let us know if that helps.

GPU performance Ai.png

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New Here ,
May 31, 2020 May 31, 2020

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Tengo exactamente el mismo problema. Y fui a rendimiento de GPU pero dice que no está disponible para 32 bits. No sé cómo resolverlo. 

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Community Expert ,
Jun 01, 2020 Jun 01, 2020

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Please show your image.

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New Here ,
Aug 12, 2020 Aug 12, 2020

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Sin título.png

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Community Beginner ,
Sep 28, 2020 Sep 28, 2020

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Tengo el mismo problema. ...Alguna solucion?¡ Idea...

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New Here ,
Aug 12, 2020 Aug 12, 2020

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Hola! Encontraste alguna solución? Tengo el mismo problema.

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Community Beginner ,
Nov 18, 2020 Nov 18, 2020

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Igual me pasa a mí  en la maquina de 32bits 

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Community Beginner ,
Nov 19, 2020 Nov 19, 2020

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Aunque en mi máquina de 64 bits y 12 gb de Ram si funcionó bien.

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Community Beginner ,
Dec 14, 2020 Dec 14, 2020

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Perfecto, solucionado!

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New Here ,
Dec 22, 2020 Dec 22, 2020

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Hola como lo solucionaste? Me pasa lo mismo.

 

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Community Beginner ,
Jul 12, 2021 Jul 12, 2021

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Trabajando con ordenador de 64 bits. Mira aquí

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New Here ,
Jul 19, 2023 Jul 19, 2023

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Hola,

 

Mi ordenador es de 64 y tengo el mismo problema y el check/uncheck de la GPU no lo soluciona... En PNG monocromático, el resultado del calco es un sólido blanco y en imágenes con colores claramente diferenciados por áreas, directamente la función se queda en gris, inutilizada. Tiene que ser un bug, porque si no, no se entiende. Con ordenadores más sencillos en versiones anteriores, jamás tuve este problema. Se os ocurre algo más? Lo habéis podido solucionar? Gracias

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