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How Do I contact Adobe Support Chat

New Here ,
Mar 08, 2021 Mar 08, 2021

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It seems to just go in a circle where I navigate to a page from the support page, and then at the bottom it says "Contact Us, real help from real people" and it just leads me back to the first page.  I think this is referred to as a dark cycle.  How do I contact adobe??

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correct answers 1 Correct answer

Community Expert , Mar 09, 2021 Mar 09, 2021

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe
Community Expert ,
Mar 08, 2021 Mar 08, 2021

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Are you logged into your Creative Cloud account?

Is that a personal account, or a Team account?

 

Can you try in a different browser?

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Community Expert ,
Mar 09, 2021 Mar 09, 2021

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To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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