How Do I Turn Off That Annoying Tour Window?

[TMacFarlane]

I have looked everywhere in the Preferences, but I cannot locate that horribly annoying Tour window that covers my work whenever I use Illustrator. Can someone show me how to turn it off (no, it's not the Welcome Screen...)?

[denisplotnikov]

Worked for me, thanks! This annoying windows doesn't apper even after system reboot!

[default62yo0ybshzmu]

Thank God! It worked when I clicked on a radomm tour and then clsoed out. Then it disappeared. Hope it doesn't return.

[ruths65227450]

Remind me of old office anoying paper clip mascot.

[Doug A Roberts · Accepted solution]

This issue is listed as 'fixed' in version 25.4:

https://helpx.adobe.com/uk/illustrator/kb/fixed-issues.html

If you have updated and are still experiencing it or something similar, it may be worth posting on the uservoice link in that page to give details, or alerting Srishti here.

[Jayfoster]

Thanks for the help. My creative cloud says "up to date" at version 25.3.1. I guess I'll get a notification soon of 25:4.

[Doug A Roberts]

Releases happen at different times in different countries. It might be a few days or so.

[FatElvis ex Machina]

This solution worked for me on a Mac running Big Sur 11.6 and Adobe Illustrator 25.2.3: 

In USER/Library/Application Support look for a file that begins with - com.adobe.acc.onboarding the full file will have the prefix and some unique identifier combo of letters and numbers followed by a .prefs extension. My file was titled: 

com.adobe.acc.onboarding.0E1F37334C94A0150A04B833.prefs

Right click on the file and select an editor to open it in. I use Atom because it is designed for doing Macs and can open up almost any type of file. A .prefs file is just an XML file that conforms to a standard for application preferences. The file should have something similar to this: 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<prefs>
    <property key="ccd.onboarding.assets.steps">0</property>
    <property key="ccd.onboarding.assets.statusLight">1</property>
    <property key="ccd.onboarding.assets.version">2</property>
    <property key="ccd.fontmanagementpanel.synced.version">1</property>
    <property key="ccd.fontmanagementpanel.synced.statusLight">1</property>
    <property key="ccd.fontmanagementpanel.synced.steps">0</property>
    <property key="ccd.onboarding.assets.cloud.steps">0</property>
    <property key="ccd.onboarding.assets.cloud.version">1</property>
    <property key="ccd.onboarding.assets.cloud.statusLight">1</property>
    <property key="ccd.onboarding.assets.lib.mechanical.steps">0</property>
    <property key="ccd.onboarding.assets.lib.mechanical.statusLight">1</property>
    <property key="ccd.onboarding.assets.lib.mechanical.version">1</property>
    <property key="nuj.onboarding.steps">main.nuj.dialog</property>
    <property key="nuj.onboarding.version">1</property>
    <property key="nuj.onboarding.statusLight">0</property>
    <property key="nuj.empty.onboarding.version">0</property>
    <property key="pluginmarketplace.search.version">1</property>
    <property key="pluginmarketplace.search.statusLight">1</property>
    <property key="pluginmarketplace.search.steps">0</property>
    <property key="marketplace.onboarding.steps">0</property>
    <property key="marketplace.onboarding.version">2</property>
    <property key="marketplace.onboarding.statusLight">1</property>
    <property key="starterLibs.welcome.steps">0</property>
    <property key="starterLibs.welcome.statusLight">1</property>
    <property key="starterLibs.welcome.version">1</property>
</prefs>

Just comment everythign within the <prefs> tag out. (Encase all the <property> tags in <!-- and --> so your file looks like: 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<prefs>
    <!--<property key="ccd.onboarding.assets.steps">0</property>
    <property key="ccd.onboarding.assets.statusLight">1</property>
    <property key="ccd.onboarding.assets.version">2</property>
    <property key="ccd.fontmanagementpanel.synced.version">1</property>
    <property key="ccd.fontmanagementpanel.synced.statusLight">1</property>
    <property key="ccd.fontmanagementpanel.synced.steps">0</property>
    <property key="ccd.onboarding.assets.cloud.steps">0</property>
    <property key="ccd.onboarding.assets.cloud.version">1</property>
    <property key="ccd.onboarding.assets.cloud.statusLight">1</property>
    <property key="ccd.onboarding.assets.lib.mechanical.steps">0</property>
    <property key="ccd.onboarding.assets.lib.mechanical.statusLight">1</property>
    <property key="ccd.onboarding.assets.lib.mechanical.version">1</property>
    <property key="nuj.onboarding.steps">main.nuj.dialog</property>
    <property key="nuj.onboarding.version">1</property>
    <property key="nuj.onboarding.statusLight">0</property>
    <property key="nuj.empty.onboarding.version">0</property>
    <property key="pluginmarketplace.search.version">1</property>
    <property key="pluginmarketplace.search.statusLight">1</property>
    <property key="pluginmarketplace.search.steps">0</property>
    <property key="marketplace.onboarding.steps">0</property>
    <property key="marketplace.onboarding.version">2</property>
    <property key="marketplace.onboarding.statusLight">1</property>
    <property key="starterLibs.welcome.steps">0</property>
    <property key="starterLibs.welcome.statusLight">1</property>
    <property key="starterLibs.welcome.version">1</property>-->
</prefs>

Save and close the file. Restart Adobe Illustrator. The annoying pop-over videos/images should cease. Hope this helps. 

Adobe: Stop doing this. Its such bad UI/UX. On each launch present the user with the option to have these tutorials display or not. 

Disclaimer: Do this at your own risk. Turning the preferences off should have no harmful affect on your instance of Illustrator but these instructions come with no guarantees. Be smart, back up your work and hard drive before you go poking around on your Mac. : )

[Marcella_CXO]

@FatElvis ex Machina Amazing. Just copy and pasted and voilå!! PERFECT! So easy! I used Text Edit on my Mac to open up the file (of course, saved a backup of file), copy / paste / save. Reopen Illustrator - no longer hating on Illustrator! 

THANK YOU THANK YOU THANK YOU!!! Elegant and simple and efficient! Nicely done!