When I import .png's, it gives me this weird distortion. I tried with a .jpg and it worked, but pngs's isn't. It happens when I drag the photo in as well as file > place. Doesn't change anything when I embed the link. I have the most recent version of Illustrator 2020. Can anyone help me figure this out?
Thanks for reaching out. I'd recommend clicking on View > Preview on CPU and see if it makes a difference.
Also let us know the version of OS please. Looking forward to your response.
I am experiencing the same issue and so are my coworkers. View/Preview on CPU did not work.
Any updates or fixes are greatly appreciated.
Mac OS 10.14.6. Adobe Illustrator 2020.
Where do these PNG's come from?
Does it happen with all PNG's?
If you open them in Photoshop (or another image editor) and resave them, is it still the same?
Are these RGB or are you trying to make CMYK PNG files?
Same issue. Was there ever a fix for this? The colors are way off. Not quite inverted, but all different. Can't find a fix. Illustrator 2020 with MacOS 10.15.4.
Mac OSX 10.15.4, fine
Illustrator 2020 info is incomplete. Please select Illustrator menu>About Illustrator, and specify the numerical version number that appears top left in the panel shown. Thank you.
Try to place the PNGs in RGB documents.
Where did you get those png files? iPhone?
Happening to me as well. I took a screenshot with my iphone and then airdropped to my mac to bring into illustrator.
Check in Photoshop wether it's (it should) an 8 bit image.
Same thing is happening to me. Had to "screenshot the screenshot" to make it work.
Hello, Did you found a solution for this? I'm having the same issue. (Ilustrator 2020)
Change them to 8 bits/channel (Image > Mode) in Photoshop and you can vote for support for iPhone png's here:
Issue is still there. Apparently Illustrator can't handle 16bit color PNGs, which is what iPhone screenshots are and what I was trying to upload. 🤦🏼:female_sign: (And apparently you can't post a female facepalming emoji either, only male...) But if you import the image to Photoshop and change it to 8bit then save and reupload to Illustrator like Ton_Frederiks said, it works.
You should have 8 Bits/Channel before place an image.
Still, Illustrator doesn't fix this matter.
A better way, changing a bit before place the image to 8 Bits/Channel
Got to Image > Mode > 8 Bits/Channel