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Illustrator 2021 Asian letters in Properties

New Here ,
Mar 10, 2021 Mar 10, 2021

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Hello 

 

I have installed AI 2021 (25.2; 64bit) a month ago, in English (North American). Everything was working just fine until a week ago.

 

Now when I open my Illustrator I have everything in english , but the my Properties on the right are shown in Asian letters.

 

Also, when I opened my Illustrator 2021 it says that there are problems with my Video Graphic Card. But the drivers are up to date. I don´t know if these two issues are connected.

Thank you for your help & Best regards,
Blaz

TOPICS
Draw and design, Performance, Tools

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Adobe Community Professional , Mar 10, 2021 Mar 10, 2021
In that case I would suggest you contact Customer Care https://helpx.adobe.com/contact.html They can login to your system to check it out.

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Did Illustrator run an update in the meantime?

If you can't or don't want to update the video driver then you can also just utrn off that warning in the Preferences > General

 

As for the Korean language: you could try and reset the preferences. https://helpx.adobe.com/illustrator/using/setting-preferences.html

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New Here ,
Mar 10, 2021 Mar 10, 2021

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I just Reseted preferences, but the Properties are still in Korean letters.

 

 

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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In that case I would suggest you contact Customer Care https://helpx.adobe.com/contact.html They can login to your system to check it out.

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