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illustrator 2021 freezez at launch pdfformatui.aip

New Here ,
Mar 19, 2021 Mar 19, 2021

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I am at my whits end........ I purchased a new macbook pro and illustrator freezes at launch I have tried to uninstall and resinstall and everything else on these forums with no solution. 

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Adobe Community Professional ,
Mar 20, 2021 Mar 20, 2021

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Is it an M1 machine?

In that case: please search the forum for M1 threads. There are some hints to make Illustrator somewhat work. At least for some people.

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