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Illustrator 25.2 for MAC freezings on save

New Here ,
Mar 03, 2021 Mar 03, 2021

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When I save any document, Illustrator (25.2) freezing, and I must force quiting.

Anyone have solution?

--

Marco Marques

TOPICS
Bug, Performance

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correct answers 1 Correct answer

Adobe Employee , Mar 06, 2021 Mar 06, 2021
Hi there, Sorry to hear about your experience. In addition to the suggestion given by Monika, please try steps suggested on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981) to improve the performance of the app. Hope it helps. Regards, Ashutosh

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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Which system is it?

Did this ever work correctly?

Where are you trying to save? Does a different location work?

Is a printer connected, turned on and set up as the default printer?

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Adobe Employee ,
Mar 06, 2021 Mar 06, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the suggestion given by Monika, please try steps suggested on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) to improve the performance of the app. Hope it helps.

 

Regards,

Ashutosh

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