• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Illustrator breaks workflow with frequent 'can't finish previewing' error.

New Here ,
Nov 01, 2018 Nov 01, 2018

Copy link to clipboard

Copied

Ever since the latest update, I'm experiencing issues with Illustrator. It frequently turns my artwork into outlines and gives 'can't finish previewing' error.

Unless I quit illustrator and restart, there is no way of getting rid of that error.

I know there is some beta fix but that page is so 'un-user-friendly'. I couldn't locate the 'download' button.

This error is quite astonishing. Doesn't just break workflow but causes stress too.

Please help me fix this.

Views

594

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 02, 2018 Nov 02, 2018

Please update your install to the latest 23.0.1.

Votes

Translate

Translate
Adobe
Community Expert ,
Nov 02, 2018 Nov 02, 2018

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2018 Nov 02, 2018

Copy link to clipboard

Copied

Please update your install to the latest 23.0.1.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 02, 2018 Nov 02, 2018

Copy link to clipboard

Copied

LATEST

Hi there,

As suggested above by Ashutosh, please update your Illustrator to 23.0.1. We've fixed this issue in the latest update. Feel free to update the discussion with your findings.

Thanks,

Om

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines