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Illustrator changed keyboard shortcuts?

New Here ,
Feb 20, 2021 Feb 20, 2021

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Just opened up illustrator and went to work on a document and I am used to being able to hold down the space bar and then drag on the mouse and it would automatically bring up the hand tool to move around the artboard, and also do something similar where I would hold down  space and command at the same time and it would do zoom in when i used the mouse. 

 

Those shortcuts are now gone. Anyone else experience something like this or know the solution on how to fix it? 

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Draw and design, Tools

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correct answers 1 Correct answer

Adobe Community Professional , Feb 20, 2021 Feb 20, 2021
Something else is most likely interfering. Acouple of applications are known to do that, such as browsers, antivirus, screensharing, e-mail, banking software .... the list is endless. Try and restart, launch only Illustrator and then also check the processes running on your computer. And of course: broken keyboards.

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Adobe Community Professional ,
Feb 20, 2021 Feb 20, 2021

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Something else is most likely interfering. Acouple of applications are known to do that, such as browsers, antivirus, screensharing, e-mail, banking software .... the list is endless.

Try and restart, launch only Illustrator and then also check the processes running on your computer.

 

And of course: broken keyboards.

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Adobe Employee ,
Mar 06, 2021 Mar 06, 2021

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Hi there,

 

Sorry to hear about your experience. I agree with Monika. Please try suggestions given by her. Additionally, you may try resetting the preferences of the app as well. Please follow this help article to do that.

Hope it helps.

 

Regards,

Ashutosh

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