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Illustrator Colors Shifted from Blue to Purple

Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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I've been working on several Illustrator file for weeks now with no issues, then over the past week I started to notice colors becoming more vibrant. This morning I while I was working on this one file specifically, the colors suddenly changed to become vibrant and Illustrator's performance is now laggy. The best example are the attached screenshots. Both are of the same Tree Line JPG (which is supposed to be blue), just in different programs. The purple one is in Illustrator, while the blue one is in Photoshop.

 

Here's what I've done to troubleshoot the problem:

1. Ensured all files and documents are in CMYK

2. Copied artwork to a new CMYK document

3. Uninstalled Ai, then reinstalled it

4. Downgraded Ai to V 25.

 

Computer Specs

iMac Pro 2017

OS 10.15.7

Radeon Pro Vega 64 16GB

3 GHz 10-Core Inel Xeon W

TOPICS
Bug, Performance

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correct answers 2 Correct answers

Adobe Community Professional , Mar 11, 2021 Mar 11, 2021
That's what I suspected, there are multiple posts lately about this setting. It seems to change to this automatically. It turns off color management. I saw one reply from an Adobe engineer Ashutosh_Mishra that may help:  https://community.adobe.com/t5/illustrator/colores-en-actualizacion-25-2-1/m-p/11889027#M267301

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Adobe Employee , Mar 30, 2021 Mar 30, 2021
Hi All, Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates. Additionally, please try this workaround & let us know if it helps: 1. Lower Photoshop from 22.3 to 22.2. 2. Specify any color setting in Illustrator. If you do the above Even if you operate Photoshop while Illustrator is runnin...

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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Can you check your Edit > Color Settings...?

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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And turn on the info about your document profile at the bottom of your document window.

Doc profile.png

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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Screen Shot 2021-03-11 at 2.24.39 PM.png

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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That's what I suspected, there are multiple posts lately about this setting.
It seems to change to this automatically.
It turns off color management.
I saw one reply from an Adobe engineer Ashutosh_Mishra that may help: 
https://community.adobe.com/t5/illustrator/colores-en-actualizacion-25-2-1/m-p/11889027#M267301

 

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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Hi Ton,

That did the trick. Thank you for the help!

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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Good to hear it worked for you. If it comes back, let us know.

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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Well it came back pretty quickly. When I reverted the color settings back it didn't fix it entirely. The colors are still off.

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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And did your color settings change again to Emulate Adobe Ilustrator 6.0 ?

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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Yes it went back to the Emulate Adobe Illustrator 6.0.

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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That's bad, I hope Ashutosh_Mishra has other suggestions.

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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One thing to note is when this all happens, it switches from using the GPU to CPU causing Ai to perform poorly.

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Adobe Employee ,
Mar 30, 2021 Mar 30, 2021

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Hi All,

 

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

 

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

 

We appreciate your patience.

 

Regards,

Ashutosh

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