Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


illustrator has started getting stuck opening a template

New Here ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

I'm running on 10.15.4  on am Imac, had no problems until recently, tried unistalling and reinstalling without success. I recent started using suitcase fusion could that be the problem?

 

TOPICS
Bug, Performance

Views

47

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Mar 16, 2021 Mar 16, 2021
Then maybe a corrupt font can be the issue. Fontbook can analyze your fonts.

Likes

Translate

Translate
Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

Does it work when you uninstall Suitcase?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

Just unistalled Suitcase didn't make any difference, noticed fontbook was getting stuck on validating fonts so reinstalled the system (not to Big Sur I have too many music plugins which are not vet compatible), working now but very slowly!

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

LATEST

Then maybe a corrupt font can be the issue. Fontbook can analyze your fonts.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines