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Illustrator not saving last changes

New Here ,
Apr 06, 2021 Apr 06, 2021

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Hello I have a SERIOUS problem since last update.

Our Illustrator 25.2.1 (OS Mojave) is not saving correctly the files. Every 10 files saved (approximately) 1 is not saved with last changes and this causes us a lot of problems with clients!!

How can we solve this issue?

Thanks

Nicola

TOPICS
Bug, Sync and storage

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Adobe Community Professional ,
Apr 06, 2021 Apr 06, 2021

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Please try and turn off "Save in background" in the preferences.

Does this happen when you save to a network?

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New Here ,
Apr 06, 2021 Apr 06, 2021

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Ok I've turned off "Save in Background".

Yes it happens when we save in our Network (not online but on an internal server).

Is it a known issue?


We'll see in the next days if the problem is solved.

Thanks for now.

Nicola

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Adobe Community Professional ,
Apr 06, 2021 Apr 06, 2021

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Saving to servers has caused issues for people.

There is a setting to optimize saving over networks. You can try if turning that on or off makes a difference.

 

If that all doesn't help, try if the network has settings that make it better. That may be anything, sorry for being vague.

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