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Illustrator on a Mac Book Pro 2019 Rendering and Colour Issues

New Here ,
Mar 10, 2021 Mar 10, 2021

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Am I the only one who has this issue? I am using all standard colour profiles by default set by the software. Yet for some reason AI colour pallet is desaturated. Does not look like the original images when exported. No it is not a CMYK issue. I am in an RGB document. The only thing I have found to fix this is under “view” change to view CPU and the colours come back. But I have major performance issues in this mode. So I keep it in GPU. Now the issue with GPU is the rendering of the vectors are not clean lots of pixelation.. But this is fixed when CPU setting is enabled… what is going on Adobe? Mac? Never had these issues on a PC. Also I am viewing on a second monitor if that helps troubleshoot anything. I have not messed with the colour profiles either.

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Illustrator forum so that proper help can be offered.

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Adobe Employee ,
Apr 11, 2021 Apr 11, 2021

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Hi there,

 

Apologies for the delayed response. Please try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/colores-en-actualizacion-25-2-1/td-p/11884873) & let us know if they help with color issues.

 

Regards,

Ashutosh

 

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New Here ,
Jun 02, 2021 Jun 02, 2021

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HI Ashutosh, 

 

No still having the issue.  With the second and 3rd monitor (cintiq) AI colours are still desaturated.  IF I view on the macbooks screen the colours are fine.  Just the secondary monitors have this issue.   As mentioned changing the rendering under “view” change to view CPU with the Mac book screen open I get my colours back to normal.  With the lid close this does nothing.   Defently something wrong here with Mac and Adobe products on this Pro..  I am suprised there is not more people complaining about this?.   I have tried reinstalling the software, but does nothing.   

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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Profilleri Adobe Bridge aracılığıyla senkronize ettiniz mi?

https://helpx.adobe.com/acrobat/using/keeping-colors-consistent.html

Graphic Designer Educator / PrePress Consultant

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