• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Image trace operation cannot complete because of unknown error PARM in Illustrator v27.5 on Win 10

New Here ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

 

Please help ...how can i fix this?

trace error.png

TOPICS
Bug

Views

534

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 05, 2023 Jun 05, 2023

Hi @Sumit5C7C,

 

Thanks for sharing the details. Would you mind sharing the image file with us so we can investigate the issue further and provide you with the appropriate solutions? Also, have you tried resetting preferences as suggested by Monika?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,
Anshul Saini

Votes

Translate

Translate
Community Expert ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

Please tell us yoiur computer specifications.

The operating system

And what exactly is happening step by step.

How large is the image you are trying to trace?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

Thanks for your reply Monika,

 

Yes i am just sharing those screens shots what i face the issue. Image size is not so big and only Black color based image is this.Please take attachment and help me out of this..

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 19, 2023 May 19, 2023

Copy link to clipboard

Copied

Can you please tell us your hardware specifications, the system and version of Illustrator?

Does it help saving that image in a different file format?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 19, 2023 May 19, 2023

Copy link to clipboard

Copied

yes i can easly save any image in different differnt file formats, but only image trace issue i am facing..

pfa.. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 19, 2023 May 19, 2023

Copy link to clipboard

Copied

You have the latest version and also the computer has sufficient RAM.

So when was the last time you rebooted?

Does it help resetting the preferences. This will erase the settings. You might want to check out options to do it (renaming the folder)

https://helpx.adobe.com/illustrator/using/setting-preferences.html 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 05, 2023 Jun 05, 2023

Copy link to clipboard

Copied

LATEST

Hi @Sumit5C7C,

 

Thanks for sharing the details. Would you mind sharing the image file with us so we can investigate the issue further and provide you with the appropriate solutions? Also, have you tried resetting preferences as suggested by Monika?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,
Anshul Saini

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines