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Image Trace will not trace

New Here ,
May 14, 2020 May 14, 2020

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I've searched for my issue but cannot find an answer to what exactly is happening. I have a png image in Illustrator, and when in Image Trace, I click "Trace". What it does is check mark "Preview" and then grays "Trace" out so that I can't click it to trace the image. I'm stuck in preview mode and cannot follow through with the image trace. Am I missing something?

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Bug, Draw and design, How to, Tools

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correct answers 2 Correct answers

Adobe Community Professional , May 15, 2020 May 15, 2020
Tracing creates a live object. So it might not look like it, but maybe it has already been traced and you jut need to expand it in order to get the paths.

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Adobe Employee , May 15, 2020 May 15, 2020
Hi there, Thanks for reaching out. In addition to response given by Monika, I'd recommend chekcing out help article https://helpx.adobe.com/illustrator/using/image-trace.html to know more about Image Trace in Illustrator. You may also share the details asked by Charu if you still have issues. They will help us understand the issue better and respond accordingly. Looking forward to your response. Regards, Ashutosh

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Adobe Community Professional ,
May 15, 2020 May 15, 2020

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Hi,

Could you please some more information as follows

1. Which version of Illustrator are you using?

2. Which operating system are you working on Mac or Windows?

3. Is it happening on particular image or all images?

 

Answer to these questions will help us to guide you.

 

Thanks

Best regards

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Adobe Community Professional ,
May 15, 2020 May 15, 2020

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Tracing creates a live object. So it might not look like it, but maybe it has already been traced and you jut need to expand it in order to get the paths.

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Adobe Employee ,
May 15, 2020 May 15, 2020

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Hi there,

 

Thanks for reaching out. In addition to response given by Monika, I'd recommend chekcing out help article https://helpx.adobe.com/illustrator/using/image-trace.html to know more about Image Trace in Illustrator.

You may also share the details asked by Charu if you still have issues. They will help us understand the issue better and respond accordingly.

Looking forward to your response.

 

Regards,

Ashutosh

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New Here ,
Jun 16, 2021 Jun 16, 2021

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I am having similar problems to spaxton 723,  with Image Trace which is not working since the latest update. I am on a 27 inch imac os  Big SUR 11.4   When I place a jpeg document  and try to acccess Image Trace Advanced menu  the whole panel is greyed out.  I only have very simple black and white line work to trace and cannot understand what has gone wrong???? They have a comment at the bottom of the Image Trace panel asking for help to imporve Image Trace. Well I would say drop the latest update and go back to what it was doing previously when it did work.

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Adobe Community Professional ,
Jun 16, 2021 Jun 16, 2021

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Try embedding the image before the trace.

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