impossible d'ouvrir illustrator 2021

New Here ,
Jan 10, 2021 Jan 10, 2021

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bonjour,

je cherche de l'aide : illustrator ne s'ouvre plus. Photoshop et indesign fonctionnent mais quand je lance illustrator, il ne se passe rien...La dernière mise à jour date de 3 jours.

quelqu'un a une idée ?

merci d'avance

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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Which system is it?

Are there any third party plugins installed?

 

What did you already do to try and solve this?

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Adobe Employee ,
Feb 07, 2021 Feb 07, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing more information about this issue?

I'd request you to try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

 

Regards,

Ashutosh

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