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Issue with Pantone Colour book

Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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Hi all, 

 

I have recently noticed that when applying Pantone spots from my 'Solid Coated v4' book they do not automatically apply as lab/spots (with the black dot). They apply as process/cmyk (without the black dot). I can then change them manually to lab/spot and they look like the real deal, but this makes me paranoid that they are not accurate to the spot colours + the process is less efficient. I'd prefer that I'd be able to be simply apply the spot directly as I have always done in the past

 

When looking at my open colour books. Comparing 'Solid Coated v4' to 'Solid Uncoated v4',  I can see that in Coated (the one I am having issue with) none of the colours have the black dot, whilst Uncoated, they all do. (see image attachments). 

 

I've never experienced this happen before. Is there some random setting that I have engaged that drops the black dot from the book so that they apply as cmyk, or is this more likely an issue/error with the book? 

 

Any help or advice would be most appreciated.

Many thanks,

Rob

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Community Beginner , Mar 29, 2021 Mar 29, 2021
Thanks for this, Ton. Appreciate the help. Was fully expecting mine to be on the CMYK selection but nope, was on lab.  I have actually solved this since. Pantone got back to me and suggested that I hadn't exported the book in lab to Illustrator. I had but, what I hadn't realised is that the book export had failed. Colour Manager's notification of a failed export is quite well hidden. Still a bit confused as I swear this was working after the last time I updated my books and then switched to CMYK...

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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Here are the image references to save having to download them...

 

Screenshot 2021-03-24 at 16.12.42.pngScreenshot 2021-03-24 at 16.13.03.png

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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Community Beginner ,
Mar 25, 2021 Mar 25, 2021

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Hi Mike, thanks for the reply. 

 

I am currently using 25.2.1, however I updated from a previous version that I was also experiencing the same issue with, in the hope that the update would solve the problem. I couldn't say which version I was using previously apart from it being a 2020 version updated in the last four months (unless there's a way to identify previous version installs?). 

 

Thanks for the link. Are you suggesting that the 'emulate illustrator 6.0' issue could be causing my issue, or that this is a place for me to report the possible bug? I don't seem to be experiencing the issue described in the link, however I will update if it does end up looking this way.

 

Thanks for the help, 

Rob

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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The emulate Illustrator 6 problem is caused by the latest Photoshop update. If you are seeing this bug, revert to the previous Photoshop version using the CC app and edit your color settings after that.

You may also try to update your color books using Pantone Connect:

https://www.pantone.com/articles/product-spotlight/introducing-pantone-connect

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Community Beginner ,
Mar 25, 2021 Mar 25, 2021

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Thanks Ton,

 

I haven't yet updated to the latest Photoshop, only Illustrator. From what has been described regarding the 'emulate Illustrator 6' issue, it seems as if this is not related to my issue. 

 

I have been using Pantone Colour Manager to update my books. This should still work, right? Or is this already obsolete?

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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Looks like it is (or will be) replaced by Pantone Connect.

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Community Beginner ,
Mar 25, 2021 Mar 25, 2021

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I figured it would eventually, but the reviews look pretty poor for the app right now. I was hoping Colour Manager would still be a supported, viable option, at least until Connect goes through this, what seems like a test period. 

 

Perhaps the solution is via Connect, thanks, I will explore. Still, I am still suspiscious it's some strange setting I have accidentally engaged as it seems to have happened out of the blue and my other books are fine. 

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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There is a option in the Swatch panel about spot colours, it does not seem to make a difference for me, but maybe it does for you.

Screenshot 2021-03-25 at 12.44.15.png

And maybe a simple reset of the preferences will do the trick.

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Community Beginner ,
Mar 29, 2021 Mar 29, 2021

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Thanks for this, Ton. Appreciate the help.

 

Was fully expecting mine to be on the CMYK selection but nope, was on lab. 

 

I have actually solved this since. Pantone got back to me and suggested that I hadn't exported the book in lab to Illustrator. I had but, what I hadn't realised is that the book export had failed. Colour Manager's notification of a failed export is quite well hidden. Still a bit confused as I swear this was working after the last time I updated my books and then switched to CMYK values recently - so a little confused. But to cut a long story short, after re-exporting the lab values from Colour Manager to Illustrator, I have solved the problem.

 

Seems quite an obvious thing to try now. 

 

Thanks for all the help @Ton Frederiks and @MikeGondek 

 

 

 

 

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Adobe Community Professional ,
Mar 29, 2021 Mar 29, 2021

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Good to hear that solved it.

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