Items from CC Libraries not placing correctly

[almeniac56153365]

Hi Adobe Community,

I recently updated Illustrator to Version 22.0.1 on my work Mac OS High Sierra system. Our company relies heavily on the Adobe CC Library's ability to Alt+Drag an item to a document for printing templates. I noticed with the recent update that when pulling an asset with multiple elements from the Library onto a document, all items are automatically grouped together and some elements are misplaced. I've included some screenshots below to illustrate what I mean.

Thanks for your time.

[Srishti Bali]

Hi almeniac,

Please try resetting preference for  Illustrator.

Close all Adobe applications.

~/Library/Caches

~/Library/Application Support/Adobe

~/Library/Preferences

Delete or rename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 22 Settings folders.

Launch Illustrator from the creative cloud.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

[Mike_Gondek]

Since you are on mac, assume you meant option.

Seems once you pull from library and extra group command is added to your original art You should be able to do one ungroup command after placing to fix that..

I could not reproduce the position moving using Sierra. What happens if you drag without option to place as cloud item. I realize that you want to edit the objects but curious.

Top item is original prior to adding to library, bottom is option dragged from library.

Try Command Y to see if this is a preview bug retailed to GPU preview.

Note in CC2018 they lost the ability to remember what layer your art should be on. I did 6 key lines yesterday and did not notice until later that all the elements I pulled were on wrong layers.

[Ton Frederiks]

Maybe you can comment on this bug and add your problem with the displaced items:

Option dragging a graphic from CC library does not remember layers in update 2018 – Adobe Illustrato...

[Srishti Bali]

Hi almeniac,

I would like to know if the steps suggested by above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

[almeniac56153365]

Hello,

Sorry for the delayed response.

I tried the steps mentioned November 10th of renaming my settings folders and files and launching Illustrator CC 2018 from the Creative Cloud, I still had the same issue.

In response to MikeGondek,the objects still shifted off from it's original position when viewing in outline mode (Command Y).

[Mike_Gondek]

Would like to know is if you

• recreate this asset, does the offsetting happen everytime?
• double click on the asset preview to edit the original asset in illustrator, does the position look off?

Can you please post a copy of your graphic in .ai format using dropbox or similar ftp sharing link. Would like to see if this happens on someone else computer, which would mean there is something in the construction of the asset

[almeniac56153365]

Certainly!

Here's a link from Google Drive. Let me know if you have any trouble viewing or downloading this file.

Print_Template_Adobe.ai - Google Drive https://drive.google.com/file/d/17N6XE6-YbBPXcO77tvn9wbjprwyym_pc/view?usp=sharing

When I double click to preview the asset in the library, everything is in it's right place and properly grouped.

I've also confirmed that this also happens on my co-workers computers with different assets as well.

[Mike_Gondek · Accepted solution]

This is because you have a pattern.

Object >> Expand Appearance , then add to the library.

This has to do with your pattern its based of 0,0 on your rulers. You have have to either

1) place this directly at 0,0

2) place this, then move to 0,0 with this setting off.

[almeniac56153365]

Hi MikeGondek,

I updated my preferences with the Transform Pattern Tiles option unchecked.

When I attempted to Expand the appearance, the option was unavailable (grayed out). I tried to do so by direct selecting the rectangle (containing the pattern only), the group containing the patterned rectangle and circle with arrow, and ungrouping to select the patterned rectangle.

[Mike_Gondek]

My mistake use object >> expand. This will give you vector shapes for each.

[almeniac56153365]

Hi MikeGondek

As a result, I got this when Alt+dragging out from the CC Library after expanding the pattern's appearance..

This has resulted with the expanded pattern and elements still not placing correctly.

Our team will probably need to continue to use CC 2017 as expanding the patterns will over complicate our shared print template files. I greatly appreciate your assistance.

[Mike_Gondek]

There must be some miscommunication here, will try to rephrase.

You need to expand appearance on a good copy of the artwork with everything in correct position. You can do that by double clicking on the item in your library which will allow you to edit the artwork. you can then expand and save. Your items will drag out of the library now as you see without shifting.

What we are doing is eliminating the pattern, as patterns will shift position depending on where they land on the page.

[almeniac56153365]

Yeah there must have been a mixup. Apologies I wasn't clear on things.

My original issue was the objects shifting, not the pattern, when dragging from the CC Libraries. In the first photograph that was posted, I was pointing out that the circle and arrow were not in the same position as how it was originally created as an Library Asset.

I would still need to keep a pattern in the rectangle shape with the circle and arrow over it. When my team was using CC 2017, placing objects from the library (whether it had a pattern or not) always kept the same position, grouping, and arrangement. With the 2018 update, there now seems to be an issue of objects being grouped altogether, patterns shifting, and objects not in their original positions.

I'm wondering if this is just an issue with my OS as you pointed out earlier you are working with Sierra and I am on High Sierra?

[Mike_Gondek]

In my tests on a Mac Sierra, only the pattern was shifting and not the objects, so sorry I cannot offer any better advice  on that part.

[almeniac56153365]

No worries.

Thank you again for your assistance. I went ahead and pasted this post to the bug report link from earlier. Our team will be using CC 2017 until this gets resolved (soon I hope).

Best.

[Ton Frederiks]

Placing objects that contain a pattern as a copy from a CC Library will almost always shift the pattern.

It does not matter if it's version 2017 or 2018 or Sierra or High Sierra.

If the object with the pattern is not placed at the exact same position when it was created in relation to the 0/0 ruler origin, the pattern will shift, just like it has always done when pasting between different documents.

[Ton Frederiks]

And, yes Mike's suggestion to expand the Pattern before you create the Library object will solve the problem, because then it is not a pattern anymore.

[MADink_Designs27]

I have a similar issue with the 2018 (22.0.1) release that I just submitted feedback regarding.

Not only is the auto-group an issue for me with text and simple shapes, but the loaded cursor feature is cumbersome to me.

I liked to right-click and have the artwork place in the center of the screen and I could move it later. It feels like it's another step. Maybe the Adobe team could create an option the preferences menu.

Most importantly, CC Libraries in this release no longer adheres to the "Paste Remembers Layers" option in the Layers Panel Menu. This has adverse effects on my workflow. For a lot of my CC Library items such as templates, I relied on them to paste in the appropriate layer or even create a layer if it didn't already exist within the document.

[Ton Frederiks]

Did you see this topic and vote?

Option dragging a graphic from CC library does not remember layers in update 2018 – Adobe Illustrato...

I agree with you that the Place cursor slows down.

[Mike_Gondek]

I  agree most importantly is that the layers are no longer remembered in 2018.

Would also prefer to not have the loaded cursor by default , as em fast with 1 less click. Though would like and option to load the cursor as was really nice today when I needed to place a dozen items, and just went around and dropped them where needed instead of them being on top of each other.

Please vote on the link Ton posted, really helps.

[MADink_Designs27]

Thanks! I actually posted my own post yesterday but posted and voted to the link Ton posted today.

I agree. I think the loaded cursor/auto-group/place options could be setting within preferences. I would most like to see place copy/linked options in the cc library panel like show import options when placing in Illustrator/InDesign. From there we could chose fitting, paste remembers layers, etc.