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I just download the Adobe Illustrator and tried to run a 30-day trial program. However, after installation, when I run it for the first time, I was told "The program can't start because MSVCP120.dll is missing from your computer. Try reinstalling the program to fix the problem ". I am using the Windows 10 operating system. Any solution here? Thank you!
What is the appropriate course of action if the vcredist_x64.exe is not in the location your article references? I am running Create Cloud version 188.8.131.52. However when i go to the location your article talks about, all i see is this..
I am sorry, but I have no clue, beyond what is in the article.
Thanks Jacob, it was worth a shot.
You are welcome, Dave.
I believe this is one for our forum staff friends. Hopefully one of them will see this soon.
I will try to keep an eye out and alert the first one turning up in the forum.
I reached out to tech support and after a little bit of poking around, they determined that the issue was regarding how the Visual Studio runtime package was running on my pc. They recommended that i contact Microsoft for support. There was no way I was going to call them, so fearing that I did have some level of corruption at the OS level, I wiped out my OS partition and reinstalled windows. So far I only put back the PhotoShop CC program and it boots. So I guess Adobe Tech support was right!
Just wanted to update on my issue.
Thank you for sharing, Dave.
I hope you will report on Illy as well.
MSVCP120.dll is missing, this error on windows might crash Illustrator and InDesign
and download Visual C++ Redistributable for Visual Studio 2012 Update 4
select VSU_4\vcredist_x64.exe(if you are on 64 bit OS) and VSU_4\vcredist_x86.exe (on both 64 bit and 32 bit OS)
once downloaded run these files
and click repair on both
then it will ask you to restart , do not restart and download the next update
and follow the same steps
next step will be removing(delete/ rename) preferences folder(indesign/ Adobe Illustrator/Adobe Illustrator 20 Settings/Adobe Illustrator 19 Settings) from below mention locations
then restart the system
after the system is rebooted relaunch the application
I could kiss you guys! .....OK, I won't. But thank you very much! Photoshop and Premiere now running fine!
Have a great day!
Here is how to fix any DLL files Errors from your Windows PC
1: First note down the DLL file that is missing. This is shown in the error box itself. For the demonstration purpose, we are having an error saying XINPUT1_3.dll is missing. Where XINPUT1_3.dll is the name of the missing dll file.
2: Now go to the website DLL-files.com and search for the DLL file. In this case its XINPUT1_3.DLL. Download it, to your PC
3: After you download the zip file, extract it and save it in a convenient destination folder. You will have the DLL file in the folder.
4: Now you have to paste this file in the system directory. It varies with Operating System.
For Windows 95/98/Me => C:WindowsSystem
For Windows NT/2000 => C:WINNT\System32
For Windows XP, Vista, 7, 8/8.1, 10 => C:\Windows\System32
Thank you for explaining it, you are such a doll. But I wanted to ask, What is the source for Mac? My Photoshop was working fine and suddenly it started crashing, I deleted it and now I am unable to install it, all i get is you are missing some files.
Very useful and interesting information! Thank you so much for this article! As far as I know, dll error is easily tackled by downloading it from http://fix4dll.com and saving it to a specific folder.