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New Document text field issue

Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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This is a minor annoyance really, but when creating a new document in Illustrator, I cannot highlight the "Untitled.ai" text in the name field. Double-clicking, click-dragging and CTRL-A don't work as expected. I have to position the cursor at the start of the text and press delete to remove the dummy text, whereas previously I could simply double-click to highlight the dummy text and type in my new document name. 

Just wondering if this is something to do with my configuration, or if it's the default behaviour now?

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correct answers 1 Correct answer

Adobe Community Professional , Mar 24, 2021 Mar 24, 2021
Hi. Please try to reset your preferences >> How to reset Illustrator Preferences Best Regards

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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Hi.

Please try to reset your preferences >> How to reset Illustrator Preferences

Best Regards

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Community Beginner ,
Apr 10, 2021 Apr 10, 2021

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Actually, this is not the correct answer, because it made no difference at all. The problem persists. You can't drag-highlight the text in the field. 

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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OK, well I'm going to have to eat my hat here, because double-clicking worked just now, go figure... Still, click-dragging to highlight/select the text doesn't work. 

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Adobe Community Professional ,
Apr 11, 2021 Apr 11, 2021

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If you want to know if this is something with your configuration, then maybe tell us your configuration?

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Community Beginner ,
Apr 11, 2021 Apr 11, 2021

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Sure thing.

Windows 10, latest.

Intel i9, 64 GB RAM, RTX 2080 Ti

Default install of Illustrator, no third-party stuff installed.

 

I've tried removing it and re-installing it, but to no effect.


Again, it's a minor irritation, but an irritation nonetheless. I've been using Illustrator for years, but this seems to be a recent quirk. Could be a Windows thing, I don't know. I'll see if the asme thing is happening on my Mac next time I fire it up.

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the suggestions given earlier, you may try troubleshooting steps given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) for such issues in the future.

Hope it helps.

 

Regards,

Ashutosh

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