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PNG exporting with white background

New Here ,
Mar 21, 2020 Mar 21, 2020

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Hi there, I have clipped my image into a neat mask but when I export as a PNG a white area is still pulling in at the original size of the photo that has been clipped. Please assist. 

See export box on LHS

 

 

PNG export issue.PNG

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Import and export

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correct answers 1 Correct answer

Explorer , Mar 21, 2020 Mar 21, 2020
you forgot to change the background color.you should choose "transparent" option from the list.

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Explorer ,
Mar 21, 2020 Mar 21, 2020

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you forgot to change the background color.

you should choose "transparent" option from the list.

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Hello,

Even when the transparent option was checked, a white box actually appeared showing the artboard with Illustrator 2021 when exporting art. I have tried other ways to export with the same result. Please offer suggeestions?  Also, I have noticed I may need to update drivers with Illustrator. Could this affect exporting pngs?

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Adobe Community Professional ,
Feb 26, 2021 Feb 26, 2021

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LATEST

This was one year ago.

 

Can you please tell us what is happening for you step by step?

 

Please create a new thread.

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Adobe Community Professional ,
Mar 21, 2020 Mar 21, 2020

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Select the clipped image, choose Object > Artboards > Fit to Selected Art

When Expoting As... check the Use Artboards checkbox 

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