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.png to .svg issue

New Here ,
Dec 10, 2020 Dec 10, 2020

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When I try to convert a .png logo to a .svg with a transparent background, the logo looks black.  It's in RGB color space. Screen Shot 2020-12-10 at 2.14.21 PM.jpg

I don't understand what is happening.  I turned off the layer that had a white surround.

Thanks for your help!

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correct answers 1 Correct answer

Mentor , Dec 11, 2020 Dec 11, 2020

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Community Expert ,
Dec 10, 2020 Dec 10, 2020

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Exactly what are you doing when "converting" it?

Which application are you using to view the SVG file?

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New Here ,
Dec 11, 2020 Dec 11, 2020

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I am using Videoscribe to work on a business explainer video.  It only takes SVG files to "pencil" in the image.

If I use "create outlines"  it makes the image go weird as it loses all the color and shapes...so I don't do that...

 

First, I turn off the layer...Then...

Screen Shot 2020-12-11 at 8.28.57 AM.jpg

Then, I do this....

 

Screen Shot 2020-12-11 at 8.27.12 AM.jpg

 

Is there something I need to do in the second screen?

Thanks for your help!

 

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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Please show the PNG and then also what you expect to get as a result.

 

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New Here ,
Dec 11, 2020 Dec 11, 2020

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I really can't do that because it's a company's logo.

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Mentor ,
Dec 11, 2020 Dec 11, 2020

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Thanks!  

 

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